Parcel delivery firms: which are the best and worst?

Parcel delivery firms: which are the best and worst?

Now the festive season is over, Santa finally has the chance to rest, yet for parcel delivery firms (which helped) it's business as usual.

Over the past few years we've heard a variety of horror stories ranging from no-shows, mis-delivered parcels and even items being left in the bin.

So it’s time for our fifth annual poll to sort the good guys from the cowboys...

Please rate your experience with each of these firms DURING THE LAST YEAR (don’t rate if you haven’t experienced their services).

Results

Amazon Logistics (not always used by Amazon) (4008 votes)
Great 1828 votes (46%)
OK 1679 votes (42%)
Poor 501 votes (13%)
APC (594 votes)
Great 155 votes (26%)
OK 257 votes (43%)
Poor 182 votes (31%)
City Sprint (430 votes)
Great 53 votes (12%)
OK 216 votes (50%)
Poor 161 votes (37%)
Collect Plus (1622 votes)
Great 836 votes (52%)
OK 618 votes (38%)
Poor 168 votes (10%)
DHL (2781 votes)
Great 1169 votes (42%)
OK 1305 votes (47%)
Poor 307 votes (11%)
DPD (5751 votes)
Great 3865 votes (67%)
OK 1198 votes (21%)
Poor 688 votes (12%)
DPD Local (formerly Interlink) (1819 votes)
Great 1009 votes (55%)
OK 475 votes (26%)
Poor 335 votes (18%)
DX (652 votes)
Great 132 votes (20%)
OK 279 votes (43%)
Poor 241 votes (37%)
FedEx UK (1535 votes)
Great 644 votes (42%)
OK 696 votes (45%)
Poor 195 votes (13%)
Hermes/MyHermes (6795 votes)
Great 2232 votes (33%)
OK 1958 votes (29%)
Poor 2605 votes (38%)
iPost Parcels (471 votes)
Great 76 votes (16%)
OK 191 votes (41%)
Poor 204 votes (43%)
Parcelforce (4635 votes)
Great 1945 votes (42%)
OK 2002 votes (43%)
Poor 688 votes (15%)
Royal Mail Parcels (6053 votes)
Great 3026 votes (50%)
OK 2304 votes (38%)
Poor 723 votes (12%)
TNT (979 votes)
Great 247 votes (25%)
OK 507 votes (52%)
Poor 225 votes (23%)
UPS (2219 votes)
Great 1033 votes (47%)
OK 848 votes (38%)
Poor 338 votes (15%)
UK Mail (2322 votes)
Great 629 votes (27%)
OK 1066 votes (46%)
Poor 627 votes (27%)
Yodel (5568 votes)
Great 1282 votes (23%)
OK 1524 votes (27%)
Poor 2762 votes (50%)
Private courier/local independent courier (593 votes)
Great 270 votes (46%)
OK 206 votes (35%)
Poor 117 votes (20%)
Never used a delivery firm
    43 votes
Had deliveries but don't know which firm
    194 votes

           9,340 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.