The current account switching market is heating up again, with the first switching bribe we’ve seen in five months launching this week. And while we can spot the hottest deals, every six months we ask for your help to track the quality of customer service provided by banks. Please tell us how your bank's customer service has been.
With guidance on working from home now being relaxed around the UK, we want to know if you’ve been working from home over the past few months. And, if you have, would you like to keep doing so when the pandemic ends?
As the UK's lockdown eases, places such as pubs, museums and hairdressers are reopening. And with more restrictions to be lifted over the next few weeks, we want to know which places you feel comfortable returning to – and which ones you'd still rather avoid.
The UK lockdown has caused a big shift in spending patterns for millions of households. This week, we want to know which of your monthly outgoings have changed – and how – since the pandemic struck.
With M&S overhauling its Sparks card scheme, we want to know which high street and supermarket loyalty schemes you're signed up to – and how often you actually use 'em.
If you access your current account by app, please rate it. Just the app, not the bank overall (if you use more than one app, rate them all).
The smart meter rollout is resuming as the UK’s lockdown gradually eases, and over 21 million meters have been installed so far. They automatically send meter readings to your supplier so you don’t have to. Yet they're not without issues – for example, some will still revert to being ‘dumb’ if you switch. So, what’s your opinion of them?
‘Non-essential’ shops – selling clothes, books, electronics and more – are now reopening across England and Northern Ireland, with those in Scotland and Wales expected to follow soon. But social distancing rules mean a very different retail experience for many. So, when do you expect to next head out to shop for non-essentials – and what will you buy?
It’s (meteorological) summer – getaway season. But coronavirus has devastated the travel industry, with the Foreign and Commonwealth Office still warning Brits against all non-essential foreign trips. So this week, we want to know what your holiday plans are – and how they’ve changed in light of the pandemic.
Your credit file can strongly influence whether you get a particular mortgage, credit card deal, mobile phone contract or cheap energy tariff, and sometimes even the rate. So a small error on your files at credit reference agencies Experian, Equifax and TransUnion can cause havoc – but when did you last check yours?