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Do you have credit on your energy account?

13 May 2025

If you pay for your energy bills by monthly Direct Debit, your provider could be sitting on hundreds of pounds of your money. So we want to know whether you have any credit on your energy account.

Now is a good time to check as you should have minimal credit at this time of year. If your bill is up to date, your Direct Debit is about right, and you've done a meter reading and you're in credit (over one month's Direct Debit amount), you should ask for it back. Read Martin's blog on reclaiming energy credit and how the Direct Debit cycle works.

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Do you have credit on your energy account?

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