The MoneySavingExpert.com Annual Census

Do you just head to Amazon when you shop online?

Retail giant Amazon reportedly accounted for nearly a third of all online spending in the UK last year – suggesting it’s the first port of call for many. In 2018, our poll found many of those with Amazon Prime, and some of those without, head straight to Amazon to shop without comparing prices elsewhere. Now we want to see if that’s changed.

How do you prefer to contact customer services?

Many firms’ phonelines have been overwhelmed during the pandemic. Faced with long waits on the phone, some are trying different contact methods for the first time. This week, we want to know which you like best.

When did you last switch your bank account?

The current account switching market is heating up, with some banks once again offering cash bonuses for switching. So whether you want better service, interest on your savings or just free cash – changing your day-to-day bank account can be well worth doing. But when did you last do it?

Have you changed your pension contributions during the pandemic?

Coronavirus has had a significant impact – sometimes negative, sometimes positive – on many people's finances. This week, we want to know how pension contributions may have changed as a result. So have you altered what you contribute, and if so, how?

How do you rate your mobile network's service and coverage?

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). Please let us know in this week's poll.

How much of your shopping is now online?

Online shopping has been growing in popularity for years – and when the pandemic first hit, many only went out for essentials, so a lot of us relied on it much more than usual. But now stores have reopened, what proportion of your shopping is done online vs in stores? (Count click-and-collect as online shopping.)

Will you be travelling abroad over the next year?

International travel has been hit hard by the coronavirus pandemic. And while some travel restrictions have now been lifted, others are still in place. As the current situation continues to shift, some are starting to look further ahead. This week, we want to know if you're planning to head abroad over the next year.

How much are you worth (or do you owe)?

While many are struggling as a result of the coronavirus crisis, others are saving and repaying debts much faster than before. So this week, we're looking to get a snapshot of the nation's finances.

How do you rate your broadband provider?

We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help. Tell us how you rate your broadband provider's service over the last six months.