Competition's fierce in the current account switch market right now – so this week, we want to know when you last switched banks.
The UK energy market is in crisis with bills rocketing. And we're hearing from many users complaining their direct debits have been hiked out of proportion to the cost price. We want to understand how you've been affected – has your energy provider increased your direct debit, and if so, by how much?
Amazon is the first port of call for many when it comes to online shopping, with one-third of you heading straight to the retail giant without comparing prices elsewhere, according to our 2020 poll. As we're entering the high-spend period in the run-up to Christmas, we want to see if that's changed – so tell us, do you compare prices when shopping online, or just head to Amazon out of habit?
Credit cards are like fire. Used right and they're a useful tool, but get it wrong and they burn. Plus, with less than 100 days 'til Christmas it's a chance to bag free points or cashback on spending you'd do anyway. So this week, we want to know if you have a credit card and if you do, how much debt – at 0% or otherwise – do you have on it?
During the pandemic we saw a decline in the use of cash, with people favouring other methods of payment, such as contactless. With the government planning to increase the contactless limit again next month – up to £100 – we want to find out how cashless our society is now, and how many still prefer using it.
Many firms' phone lines were overwhelmed during the pandemic, leading many to try different contact methods for the first time. This week, we want to know which you like best.
When we asked this question a year ago, two in three told us they did most of their shopping online. But with restrictions on going out lifted and social distancing measures easing, we want to know if that's changed.
We asked this question last summer, but with restrictions continuing to ease and life for many slowly returning to 'normal', this week we want to get another snapshot of the nation's finances.
For years we've emphasised the importance of getting travel insurance ASAB – As Soon As you've Booked – so you're covered if you need to cancel before you go. With holidays back on the cards for many, whether you're going abroad or staying in the UK, we want to know if you risk going without travel insurance?
We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help.