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Revealed: Top 10 high street chains you can haggle in

John Lewis, Carphone Warehouse and TK Maxx among big names hagglers charm discounts in

By Martin Lewis

23 May 2016

MONEYSAVINGEXPERT.COM
Cutting your costs, fighting your corner

FOR IMMEDIATE RELEASE MONDAY 23 MAY 2016

Revealed: Top 10 high street chains you can haggle in
John Lewis, Carphone Warehouse and TK Maxx among big names hagglers charm discounts in

New research from the UK’s largest consumer help website MoneySavingExpert.com proves haggling isn’t just for used cars and exotic bazaars – it’s alive and kicking on UK high streets. We asked people who try to haggle to report whether they’d succeeded in the last year at 50 high street stores. 

The top 10 high street stores to haggle in (May 2016)

RETAIL CHAIN

SUCCESS RATE (1)

RETAIL CHAIN

SUCCESS RATE (1)

1. Carphone Warehouse

77%

6. B&Q

60%

2. TK Maxx

74%

7. Currys/PC World

59%

3. John Lewis

72%

8. Debenhams

55%

4. Homebase

68%

9. Clarks

47%

5. Tesco

62%

10. M&S

39%

1,398 people polled in May 2016 – only retailers where at least 30 people attempted to haggle included. (1) Of those who tried.

Martin Lewis, founder of MoneySavingExpert.com, says:

“The evidence is plain – whatever you are buying, whether it be digital or DIY, it’s always worth seeing if you can knock the price down. Of those who haggled with Carphone Warehouse, TK Maxx, Homebase and B&Q in the past year, 60% or more were successful.    

“And even at John Lewis, the pin-up store for middle England,  over 70% of people who tried to haggle report winning. In some ways, that’s not surprising. After all, if you promise ‘never knowingly undersold’, that is virtually an invitation to haggle in the first place.

“So overall, we know many people are throwing cash away by not haggling. It’s a ‘don’t ask, don’t get’ situation. After all, if a store offered a 20% off voucher yesterday, it can still afford to sell to you at that discounted price today. So get your smile on, use charm and chutzpah and see what the discount can be. Though remember, they’re not wrong to say no, just as you’re not wrong to deny them your custom.”

10 MoneySavingExpert.com haggling tips (but we’ll throw in one for free)
Please attribute to the site or to Martin Lewis, founder of MoneySavingExpert.com.

Doing your research is key to haggling – you need to know what a really good value price is before you start.

  1. Pick your time. An empty Wednesday will be more successful than a heaving Saturday.
  2. Don’t go for someone too junior – they’ve no discretion – or someone too senior, as they’ve no time. A mid-level supervisor is great.
  3. If it’s already discounted, even just on sale, the door is open to reductions, so why not ask to push it further?
  4. If it’s the last one left, offer to “help them clear their shelves for restocking”.
  5. If it was on sale, but that’s ended, you know they’re willing to accept that price.
  6. Buy counter-seasonally. Barbecues are often easier to haggle on in November.
  7. If you’re buying more than one product, a bulk-buy haggle is often easier – make a discount a condition of increasing the volume of your purchase.
  8. If you spot a flaw in a product (eg, loose button) this is a red flag to massively boost haggle power.
  9. Print internet prices out first, and talk to more than one store, then play them against each other – asking them to beat prices.
  10. If they’re trying to flog you a warranty with a product, even though most are ridiculously overpriced, ask for a discount on the main product and then agree. After that, as warranties have a cooling-off period – just cancel it and keep the discount.
  11. If you’re buying anything that has accessories (eg, a floor lamp), ask them to throw those in for free (eg, light bulbs). It’s an easy haggle.

For our full guide on haggling visit: www.moneysavingexpert.com/haggling

 

-Ends-

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