Millions more consumers are due PPI compensation even if they’ve been rejected previously, says the UK’s biggest consumer website MoneySavingExpert.com – whose users have to date downloaded more than 6.6m of its free template PPI reclaim letters. Today the FCA starts the clock on the two-year PPI reclaiming deadline, and as part of that, claims on the back of the Plevin court case can now be dealt with.
The Plevin court ruling came in 2014, and has been the cause of much consternation for the regulator and firms as to how it is to be interpreted under mainstream reclaiming. It’s all about the outrageous commissions that banks and building societies received from insurers for selling their Payment Protection Insurance policies alongside loans, credit cards, mortgages and other debt.
These commissions averaged 67% – in other words, two-thirds of the cost of PPI wasn’t anything to do with insurance, it just paid for sales – and these policies were often nearly pure profit rather than any form of actual security for those who got them.
MoneySavingExpert.com founder Martin Lewis explains what this means:
“The big question now is… have you been Plevined? This new form of PPI mis-selling turns the whole thing on its head.
“Until now, you were usually only due money back from PPI if the firm had either given you an inappropriate policy, such as employment cover for the self-employed, or lied to you, like saying PPI was compulsory. Yet with Plevin, in most cases it’s simply a case of ‘Did you have PPI? Then you are owed money.’
“This is because after the Plevin case, the regulator the FCA set a new rule that says the bank should’ve declared its commission to you if it was over 50%. Yet even the average bank and building society commission was 67%. If they didn’t declare it, you’re entitled to the commission over 50% back, plus interest. This will be £100s or £1,000s for some.
“So if you have a loan, credit card or other debt product that has been active at some point since 2008 and had PPI on it, then if you haven’t reclaimed already, you’re almost certainly due some money back, even if you don’t think you were mis-sold in any other way. Over 1.2m people who’ve had past claims rejected either by the bank or the ombudsman will rightly have their cases reopened due to Plevin. And it’s possible millions more will be able to claim now too.
“And there’s no need to pay a firm to do this – there’s lots of free help available online, both from www.moneysavingexpert.com/ppi and www.which.co.uk.”
Notes to editors
· Visit MoneySavingExpert.com’s Reclaim PPI for Free guide for more information and to kick off a completely free complaint.
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About Martin Lewis: Martin Lewis OBE, Money Saving Expert, is the journalist and consumer campaigner who created MoneySavingExpert.com and is now the site’s Executive Chair. Martin also founded and chairs the Money and Mental Health Policy Institute charity.
He’s the UK’s most-googled man, Citizens Advice’s Consumer Champion of the Year, and has spearheaded major financial justice campaigns including bank charges reclaiming (over seven million template letters downloaded), PPI reclaiming (over six million) and a successful large-scale campaign to get financial education in schools. He has his own prime-time ITV programme, The Martin Lewis Money Show, as well as a range of other regular media slots. He was appointed OBE in the Queen’s Birthday Honours in June 2014.
About MoneySavingExpert.com: MoneySavingExpert.com is dedicated to cutting consumers’ bills and fighting their corner. The free-to-use consumer finance help resource aims to show people how to save money on anything and everything, and campaigns for financial justice. It was set up in 2003 for just £100, and its free-to-use, ethical stance quickly made it the UK’s biggest independent money website, according to internet ranking site Alexa.com, and the number one ‘Business and Finance – Business Information’ site, according to Hitwise. It has more than 12 million people opted-in to receive the weekly MSE’s Money Tips email, and more than 16 million unique monthly site users who visit more than 28 million times a month. In September 2012, it joined the MoneySupermarket.com Group PLC.