Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Furniture Village orders have been delayed after it was hit by a cyber attack, although the retailer insists it's proactively contacting customers to reschedule deliveries. Meanwhile, shoppers should also consider changing online passwords and remaining alert for suspicious activity as Furniture Village is still investigating if personal information is at risk.

8 June 2021

British Airways and Ryanair are to be investigated over concerns they broke consumer law by failing to offer cash refunds to passengers who couldn't legally travel due to Government restrictions during the Covid-19 pandemic.

8 June 2021

Thousands of Lifetime ISA savers have had their 25% bonus payments delayed by over a week after a HMRC "technical error". It means some first-time buyers looking to purchase a home before the stamp duty holiday ends this month could be left as much as £1,000 out of pocket, MoneySavingExpert.com can reveal.

8 June 2021

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Unleaded prices are at their highest level in two years, experiencing the biggest annual increase in 11-years, according to motoring firm the RAC. It blames the hikes on retailers charging motorists more to make up for falling fuel sales during the pandemic.

2 June 2021

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Thousands of former customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts – four months after it was appointed as their new supplier – and it's unclear when the problems will be resolved.

2 June 2021

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Car and home insurers are to be banned from charging existing customers more at renewal than they would expect to pay when taking out a new policy with the same firm, as part of a ‘loyalty penalty’ crackdown. The financial regulator estimates the shake-up will save £4.2 billion over 10 years.

31 May 2021

Three mobile customers who make calls or send text messages outside of their standard allowance will see prices hiked from 1 July. Some pay-as-you-go costs are also rising. But mobile users who regularly use these services can cancel contracts penalty-free as a result.

27 May 2021

A former pensions minister has urged people to use this Bank Holiday weekend as an opportunity to check if elderly relatives or neighbours are missing out on £1,000s a year in pension credit, with recent figures showing up to £1.8 billion remains unclaimed. Here's how to check if you or someone you know is eligible - and what to do if so.

27 May 2021

Campaigners have called on the Government to fix "absurd flaws" with the benefits system that prevent vulnerable people from getting help from family and friends to manage their universal credit accounts. Without this help, campaigners warn claimants ultimately risk losing their benefits.

25 May 2021

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Virgin Mobile is to hit millions of mobile customers with price hikes of 1.5% from 1 July. The provider has confirmed it started to notify affected customers about the increase in early May - but you won’t be able to cancel penalty-free unless you are out-of-contract.

24 May 2021