Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism; starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily’s biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Rules that prevent energy firms from offering cheaper deals to new customers will remain in place until March 2025, regulator Ofgem has confirmed. It means you're less likely to be able to cut your bills by switching supplier for the time being – though there are still some deals worth considering now.

29 July 2024

Women in front of a laptop holding a smart phone in one hand and a payment card in the other.

Can online retailers refuse returns, particularly if they decide you've made too many in the past? MoneySavingExpert.com founder Martin Lewis answers this question, and talks you through your rights, in a recent episode of the BBC's The Martin Lewis Podcast.

29 July 2024

Mobile phone screen featuring the following text about the Tesco app: "Tesco Grocery & Clubcard app. Tesco PLC. Contains ads. 5 million plus downloads."

If you have a Tesco Clubcard, you may be able to earn up to £50 in bonus points over the next few weeks as the supermarket has launched a new round of its limited 'Clubcard Challenges' promotion.

15 July 2024

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Money transfer firm Small World has collapsed into administration leaving many, particularly those in developing countries from reports we've seen, without access to vital cash they've been sent by friends and family in the UK.

11 July 2024

Buy now, pay later advert appearing on a mobile screen held by a woman

If you've got a buy now, pay later (BNPL) loan with Laybuy, you need to continue repaying it as normal – despite the firm falling into administration. Failure to do so could still result in late payment fees and it could also negatively impact your credit score.

3 July 2024

Nationwide to pay £100 'Fairer Share' bonus to millions of customers again – here's who will get the payment and when.

If you bank with Nationwide, you could get a free £100 paid into your account this month as part of the building society's returning 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.

17 June 2024

Protecting and expanding access to cash and other essential banking services – such as affordable credit – must be a priority for the next Government, according to a new report published today (17 June). The Financial Inclusion Commission (FIC), the independent body of experts behind the report, also calls for more financial education – an issue MoneySavingExpert.com (MSE) has long campaigned on.

16 June 2024

Silhouette of Wales next to a model house with a red arrow trending upwards over it.

Rents in Wales rose by 8% to £730 a month on average in the 12 months to April 2024, according to the latest figures from the Office for National Statistics. This follows a record-high rise in November 2023. In this guide, we take you through when your rent can and can’t be put up, how to challenge an increase and where to get one-on-one help.

10 June 2024

MPs finally call for compulsory financial ed in English primary and secondary schools after damning evidence from Martin Lewis and others.

Financial education should be taught on a compulsory basis in both primary and secondary schools in England, a cross-party group of MPs have finally said. MoneySavingExpert.com founder Martin Lewis has welcomed the Education Committee's new report – which has put forward many of his proposals – arguing that every child deserves to be properly equipped for independent financial life.

21 May 2024

If you have a Tesco Clubcard, you may be able to earn up to £50 in bonus points from Monday 20 May, as the supermarket is trialling a limited new promotion called 'Clubcard Challenges' for some shoppers. If invited, you'll be able to earn the extra points by hitting certain personalised targets on your spending.

19 May 2024

TSB will shut at least 36 of its branches in 2024 and 2025, the bank has announced. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

13 May 2024

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Parents and carers in England have to contribute up to £15,127 a year in order for their children to have a minimum acceptable standard of living at university, according to a major new report published today. It follows a long-running campaign by MoneySavingExpert.com urging the Government to increase university living loan amounts and to make the hidden parental contribution more transparent.

8 May 2024

Royal Mail is temporarily waiving its £5 penalty fee for anyone who receives a letter with a fake stamp on it while it takes fresh action against counterfeits. It's also developing a new tool that will help people to check whether a stamp they've bought is legitimate before using it. Here's what you need to know.

29 April 2024

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The Energy Secretary Claire Coutinho has written to the regulator Ofgem asking it to tackle the issue of high standing charges, which make up around £334 of most people's annual bills. It comes just days after MoneySavingExpert.com (MSE) founder Martin Lewis met with the minister and pushed her on the issue.

1 April 2024

Energy Secretary Claire Coutinho has confirmed the Government will look for solutions to help people being chased for debts owed to defunct energy firms, who currently have no viable way to escalate complaints. It follows a letter sent by MoneySavingExpert.com (MSE) founder Martin Lewis calling for urgent action on the issue.

26 March 2024

If you need to contact HM Revenue & Customs (HMRC) for help with your tax return, you'll soon only be able to do through its webchat in most cases. That's because, starting from next month, HMRC will be closing its self-assessment telephone helpline for half the year – and will only open it for "priority" calls the rest of the time.

20 March 2024