Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Royal Mail is temporarily waiving its £5 penalty fee for anyone who receives a letter with a fake stamp on it while it takes fresh action against counterfeits. It's also developing a new tool that will help people to check whether a stamp they've bought is legitimate before using it. Here's what you need to know.

29 April 2024

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The Energy Secretary Claire Coutinho has written to the regulator Ofgem asking it to tackle the issue of high standing charges, which make up around £334 of most people's annual bills. It comes just days after MoneySavingExpert.com (MSE) founder Martin Lewis met with the minister and pushed her on the issue.

1 April 2024

Energy Secretary Claire Coutinho has confirmed the Government will look for solutions to help people being chased for debts owed to defunct energy firms, who currently have no viable way to escalate complaints. It follows a letter sent by MoneySavingExpert.com (MSE) founder Martin Lewis calling for urgent action on the issue.

26 March 2024

If you need to contact HM Revenue & Customs (HMRC) for help with your tax return, you'll soon only be able to do through its webchat in most cases. That's because, starting from next month, HMRC will be closing its self-assessment telephone helpline for half the year – and will only open it for "priority" calls the rest of the time.

20 March 2024

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Tens of thousands of young people with special educational needs and disabilities remain locked out of their savings held in Child Trust Funds – and the Government must do more to help them, a cross-party group of MPs have said. It comes as MoneySavingExpert.com founder Martin Lewis once again raised the issue in an interview with Government minister Maria Caulfield MP on ITV's Good Morning Britain.

20 March 2024

He's bad! 'Michael Jackson' chases former Igloo Energy and Together Energy customers for debts – do you need to respond?

Unbelievably, a debt collection firm has been sending emails that appear to be signed by the late pop star Michael Jackson asking for repayments owed to energy firms that have gone bust. In some cases, people don't owe the debt, in others they do – unfortunately it's not always 'black and white'.

12 March 2024

The Chancellor Jeremy Hunt has today announced a range of new tax, benefits and savings measures in his Spring Budget. MoneySavingExpert.com founder Martin Lewis has shared his instant reaction and explained what the changes mean for you, and we've added more detail on them below.

6 March 2024

The Chancellor Jeremy Hunt has today (Wednesday 6 March) revealed plans to address the "unfairness" in the current Child Benefit system. This follows extensive campaigning on the issue by MoneySavingExpert.com (MSE) and its founder Martin Lewis. Currently, some families get less (or no) support as a result of overcomplicated tax rules.

6 March 2024

Are you one of the almost one million people in England who overpaid for NHS prescriptions in the 2022/23 financial year? If you get more than one prescription a month on average, you could save with a prescription 'season ticket' – here's how.

20 February 2024

Barclays will shut at least another 99 bank branches throughout 2024 and 2025 after announcing 22 more closures. This is in addition to the 177 branches it closed in 2023. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

13 February 2024

Scottish students are to receive a £2,400 boost to help with their living costs from this September in the form of a new "special support" loan. This will be available on top of a standard maintenance loan and grant.

7 February 2024

English students face a real-terms cut in their living loans.

English student living loans will rise by 2.5% from September, the Government has announced. But with inflation currently at 4%, it means students will see ANOTHER real-terms cut in the amount they get to help them with living costs. MoneySavingExpert.com (MSE) founder Martin Lewis has warned that this is one of the biggest practical problems for students, with some not having enough money to live on.

5 February 2024

If you shop at the Co-op, you'll no longer be able to earn points on your spending under its loyalty scheme. Any accrued balances will also need to be spent or donated by the end of the year. Here's what you need to know.

24 January 2024

BT is facing a £600 million class action case amid claims some 2.3 million customers have been overcharged for their landline since October 2015. The bid has been approved by the Competition Appeal Tribunal (CAT) and the case will now proceed to a full trial, though BT continues to deny the claims.

16 January 2024

The Chancellor Jeremy Hunt has admitted that there is an "unfairness" in the current Child Benefit system, which means some families get less (or no) support as a result of "overcomplicated" tax rules. Mr Hunt made the comments during a grilling from MoneySavingExpert.com founder Martin Lewis.

10 January 2024

Millions of water and sewerage bill payers could be due compensation payouts of up to £109 each if a new set of group legal claims against several big water firms succeeds. It's still early days and there are no guarantees, but here's what you need to know.

3 January 2024