Emily White

Senior News & Investigations Reporter

Latest from Emily White

Thousands of single bus journeys in England to be capped until December 2024 – here's all you need to know

Thousands of single bus journeys in England to be capped until December 2024 – here's all you need to know

The fare for thousands of single bus journeys in England will be capped at £2 until 31 December 2024.

5 October 2023

Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption

Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption

Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.

3 October 2023

Ocado shopper? Christmas delivery slots are launching this week – here's what we know

Ocado shopper? Christmas delivery slots are launching this week – here's what we know

Ocado is opening up its first round of Christmas delivery slots this week.

26 September 2023

Workers aged 18+ could benefit from a hidden pay rise in future as new pension auto-enrolment rules get the go-ahead

Workers aged 18+ could benefit from a hidden pay rise in future as new pension auto-enrolment rules get the go-ahead

Workers aged 18 and above may benefit from a 'hidden' pay rise in future as the Government now has the power to lower the age limit to be automatically enrolled into workplace pensions from 22 to 18.

19 September 2023

Power cut compensation to rise to £2,000 – here are your rights if your electricity supply is cut off

Power cut compensation to rise to £2,000 – here are your rights if your electricity supply is cut off

The maximum amount of compensation given to households and businesses that lose electricity power as a result of severe weather has increased from £700 to £2,000, as part of a raft of new measures announced by energy regulator Ofgem.

1 September 2023

Flight disrupted due to air traffic control chaos? Your travel and refund rights explained

Flight disrupted due to air traffic control chaos? Your travel and refund rights explained

Thousands of passengers have been left stranded as flights due to fly to and from the UK have been cancelled or delayed as a result of a technical glitch with the UK's air traffic control system.

29 August 2023

Clean air 'ULEZ' expanded to whole of London – here's how to check if you'll be charged £12.50 a trip

Clean air 'ULEZ' expanded to whole of London – here's how to check if you'll be charged £12.50 a trip

Motorists driving in London whose vehicles don't meet particular emission standards will be charged £12.50 a day from 29 August as the city's 'Ultra Low Emission Zone' has been expanded to cover all London boroughs.

29 August 2023

Ovo to pay some smart meter customers £10 a month for cutting their electricity usage at peak times – here's what you need to know

Ovo to pay some smart meter customers £10 a month for cutting their electricity usage at peak times – here's what you need to know

Some Ovo customers with a smart meter can now earn £10 a month in bill credit by lowering their energy usage during peak times. If you can get it, it's a no brainer – but you should still consider and keep an eye out for cheaper fixed deals, as they could save you more money in the long term.

24 August 2023

Disability cost of living payments paid to millions  – here's who qualifies and what to do if you haven't got the money

Disability cost of living payments paid to millions – here's who qualifies and what to do if you haven't got the money

Over six million disabled people claiming certain benefits have now been sent a one-off £150 cost of living payment.

7 August 2023

Help to Buy helpline chaos leaving homeowners unable to sell or remortgage - here's what to do if you're affected

Help to Buy helpline chaos leaving homeowners unable to sell or remortgage - here's what to do if you're affected

Homeowners in England who used a Government scheme to get onto the property ladder are now struggling to get the vital paperwork they need to remortgage or sell because they can't get through to the helpline.

1 August 2023

There's just ONE DAY left to use non-barcoded Royal Mail 1st and 2nd class stamps – here's what's happening

There's just ONE DAY left to use non-barcoded Royal Mail 1st and 2nd class stamps – here's what's happening

Today (31 July) is the last day you can use any non-barcoded everyday stamps – those with the Queen's profile on – before they become worthless.

31 July 2023

Government rejects Martin Lewis' call to do more to help 80,000 teens with special educational needs unlock Child Trust Fund cash

Government rejects Martin Lewis' call to do more to help 80,000 teens with special educational needs unlock Child Trust Fund cash

The Minister for Children, Families and Wellbeing, Claire Coutinho MP, has rejected Martin Lewis' call to do more to help 80,000 teens with special educational needs or disabilities unlock their Child Trust Fund money.

25 July 2023

Section 75 refunds and Consumer Credit Act shake-up to be explored – here's what's happening

Section 75 refunds and Consumer Credit Act shake-up to be explored – here's what's happening

Your right to a refund when credit card purchases go wrong could be shaken-up under plans put forward to potentially overhaul the Consumer Credit Act, which encapsulates Section 75 protections.

12 July 2023

Is your child's teacher going on strike? These are your work rights if you take time off for childcare

Is your child's teacher going on strike? These are your work rights if you take time off for childcare

Teachers at thousands of schools in England will walk out on Wednesday 5 July and Friday 7 July as part of strike action over ongoing disputes relating to pay.

5 July 2023

Bank of England increases base rate to 5% - here's how it impacts your mortgage and savings

Bank of England increases base rate to 5% - here's how it impacts your mortgage and savings

The Bank of England has increased the base rate from 4.5% to 5% - taking it to its highest level since the 2008 financial crisis.

29 June 2023

Easyjet extends voucher validity for trips disrupted by Covid-19 pandemic - here's what you need to know

Easyjet extends voucher validity for trips disrupted by Covid-19 pandemic - here's what you need to know

Easyjet passengers who accepted vouchers for Covid-19 disrupted flights or holidays have now got until 31 January 2024 to use them, as the airline has extended their validity for a further six months.

28 June 2023