Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime. See below for more info and to find out what your refund rights are.

2 October 2023

Ocado delivery van parked in front of houses.

If you're planning to order your Christmas food shop online from Ocado, get ready to bag your delivery slot as the first round of bookings will open this week.

25 September 2023

Workers aged 18 and above may benefit from a 'hidden' pay rise in future as the Government now has the power to lower the age limit to be automatically enrolled into workplace pensions from 22 to 18. It can also now lower the minimum earnings threshold at which your employer must start paying in.

18 September 2023

The maximum amount of compensation given to households and businesses that lose electricity power as a result of severe weather has increased from £700 to £2,000, as part of a raft of new measures announced by energy regulator Ofgem.

31 August 2023

Flight disrupted due to air traffic control chaos? Your travel and refund rights explained.

Thousands of passengers have been left stranded as flights due to fly to and from the UK have been cancelled or delayed as a result of a technical glitch with the UK's air traffic control system. If you've been affected by the chaos, we've got everything you need to know about your travel and refund rights.

28 August 2023

Motorists driving in London whose vehicles don't meet particular emission standards will be charged £12.50 a day from 29 August as the city's 'Ultra Low Emission Zone' has been expanded to cover all London boroughs. Typically, this impacts those with older cars, but here's how to check if you'll be charged, plus what to do if you've been wrongly penalised.

28 August 2023

hero-homepage-tip-energy-price-cap-bills-smart-meter.png

Some Ovo customers with a smart meter can now earn £10 a month in bill credit by lowering their energy usage during peak times. If you can get it, it's a no brainer – but you should still consider and keep an eye out for cheaper fixed deals, as they could save you more money in the long term.

23 August 2023

Over six million disabled people claiming certain benefits have now been sent a £150 one-off cost of living payment. If you haven't got yours, don't panic – we've got all you need to know on how to claim your missing payment.

6 August 2023

Homeowners in England who used a Government scheme to get onto the property ladder are now struggling to get the vital paperwork they need to remortgage or sell because they can't get through to the helpline. MoneySavers say they've spent hours trying to contact the scheme's newly appointed administrator.

31 July 2023

Only one week remains to use up non-barcoded Royal Mail 1st and 2nd class stamps.

Today (31 July) is the last day you can use any non-barcoded everyday stamps – those with the Queen's profile on – before they become worthless. Alternatively, you can swap them for barcoded versions for free through the Royal Mail scheme.

30 July 2023

hero-homepage-reclaim-child-trust-fund-kids-teenagers-students.png

The Minister for Children, Families and Wellbeing, Claire Coutinho MP, has rejected Martin Lewis' call to do more to help 80,000 teens with special educational needs or disabilities unlock their Child Trust Fund money. The MoneySavingExpert.com founder wrote to the Minister about the problem but she's written back... and effectively said no.

24 July 2023

hero-homepage-stoozing-credit-card-deals-borrowing-spending.png

Your right to a refund when credit card purchases go wrong could be shaken-up under plans put forward to potentially overhaul the Consumer Credit Act, which encapsulates Section 75 protections. However, there's no change for now and any amendments could take years to come into force.

11 July 2023

Teachers at thousands of schools in England will walk out on Wednesday 5 July and Friday 7 July as part of strike action over ongoing disputes relating to pay. Below we round-up your rights if you need to take the day off work due to your child's school being closed.

4 July 2023

The Bank of England has increased the base rate from 4.5% to 5% – taking it to its highest level since the 2008 financial crisis. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.

28 June 2023

Easyjet passengers who accepted vouchers for Covid-19 disrupted flights or holidays have now got until 31 January 2024 to use them, as the airline has extended their validity for a further six months. Below we've got all you need to know about the extension.

27 June 2023

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you should still consider and keep an eye out for cheaper fixed deals, as they could save you more in the long term.

22 June 2023