MoneySaving Polls Results Archive

Where should restaurant tips go?
With controversy this week over how tips are split after restaurant chain Côte was accused of pocketing the cash (something it denies), we want to know where you think tips for good service should go. Please choose the option closest to your own opinion:

How good is your mobile network's service & coverage?
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ. Please vote for your current provider based on customer service AND coverage over the last year.

How do you rate your bank account's service?
We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback. Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from more than six months ago.

The Annual Census
So who are MoneySavers? For the second year running, rather than data-mining, we decided the politest way to find out was just to ask. Plus we thought you may like to find out a little bit more about who else uses this site (or more accurately, who uses this site and answers the polls). Welcome to the second annual MSE census. Please answer the following 11 questions.

Which gadgets do you have & which do you use?
Consumer tech’s becoming a bigger part of our daily lives. We’d like to see what’s changed since we last did this poll in 2013. Which gadgets do MoneySavers now rely on? And crucially do you still use them?Please choose as many options as you have, and if you don't have it don't tick it.

Should the BBC be downscaled? 
The Government has launched a consultation on the future of the BBC ahead of its 2016 Royal Charter renewal. Its main focus is, controversially, on downscaling the BBC. So we wanted to test attitudes on this, with some deliberately stark options.  How it works today: You need a TV licence to watch any TV channel (not just BBC), unless you only watch catch-up (see our Do I need a TV licence? guide) – but the TV licence primarily funds BBC TV, national & local radio and BBC online. Overseas services can be funded by commercial profits. Should the BBC be downscaled? Please choose the option NEAREST to your opinion.

Do you have a will & power of attorney in place?
There are two crucial documents that can protect your dependents in the future. a) A will: This dictates what you want to happen to your assets if you die (eg, what happens to your house if you share it and aren’t married). See Cheap or Free Wills. b) A lasting power of attorney: This allows loved ones to take over your finances if you lose your faculties, see the Power of Attorney guide. So we want to know which you already have in place.

How many times have you switched energy provider in the last five years?
The Competition & Markets Authority has just launched a damning energy sector report, proving most people are being overcharged (see energy news). One of the major problems is not enough people switch, and those who do don’t switch often enough (one reason we launched our Cheap Energy Club). So we want to know how many times someone in your household has switched in the last five years:

How much do you spend on alcohol each year?
There’s lots of talk about overindulging in booze in the UK and the effects on your health, but what about your wealth?  Please add up all your drink spending, including in: - Pubs/bars - Supermarkets/off-licences for home consumption - Restaurants as an accompaniment to food If possible, look at bank statements for reference. If you’re unsure, try working out what you spend in a typical month then multiply by twelve, or in a typical week by 52.

Do you travel with or without travel insurance?
We believe travel insurance is a necessity for holiday travel abroad. Yet both away and in the UK - do you risk going without it? For more help, see our Cheap Travel Insurance guide. Please select the option which is the closest to your situation.

How many jobs do you have?
Many people still find times tough, and a recent report showed 150,000 Londoners (up from 94,000 in 2005) now say they have to hold down two or more jobs to make ends meet. We wanted to see if this situation is replicated across the country. Please choose the option closest to your situation. (If you do freelance/contract work, count it as one job).

How do you rate your home phone and broadband provider?
We can tell you which the cheapest providers are, but to find out if their service is any good, we need your help. So twice a year we ask you to tell us about your customer service experiences.Please rate your HOME PHONE and BROADBAND provider(s) on customer service (not price) over the past SIX MONTHS.Phone and broadband from the same provider? Rate each service separately.

Should the UK remain a member of the European Union?
The government has promised to hold a referendum before the end of 2017 on whether the UK should be part of the EU, and now, the wording has been released. We wanted to test your reaction to the exact phrase and see how you’d vote if the referendum were today. Should the UK remain a member of the European Union?

Where's the best place to haggle on the high street?
Haggling is alive and well in the UK, not just at call centres and market stalls, but even at high street chains. Whether it's asking 'em to throw in some extras or negotiating a discount, some succeed – so we want to know how you got on. Please answer for all the following stores you have tried to haggle in WITHIN THE LAST 12 MONTHS.

Would you watch free sports/films online if you knew it was illegal?
Some people are using apps like Twitter’s Periscope to film a TV showing pay-per-view and then stream it for others to watch. 10,000s were said to have watched the recent Mayweather vs Pacquiao fight this way. So we want to know if you’d watch a free stream of an event you’re supposed to pay for if you knew it was breaking the law?

Is your energy company's service any good?
Spring’s here, but winter isn't such a distant memory. We’ve had a host of complaints about poor energy service, so want to do our regular feedback poll to split out the good, the bad and the ugly. Please rate your current supplier’s SERVICE (not price) over the last SIX MONTHS (or less if you’ve recently switched). If you’ve gas and electricity with different firms, please rate both.

What class are you?
It’s an old-fashioned concept, but still something that’s talked about. The aim is for you instinctively to say where you think you fit. What social class do you see yourself in?

Do you feel better off now than five years ago?
A simple question – how do you feel about your finances now compared to at the time of the last general election? Please choose one option in the relevant category below:

Would you buy shares in a Lloyds Bank sell off?
The Tories say they plan to let the public buy up to £10,000 shares each in Lloyds Bank at a 5% discount (paid for by the tax payer) to the share price plus 10% extra shares if you hold them for a year. Labour & Lib Dems have pooh-poohed the idea. If it happens – would you apply? Which of these is closest to your answer?

Which coalition would you vote for?
The opinion polls suggest we’ll have a hung parliament – if so, we could find ourselves with a coalition government again. So for fun, we want to know if you could pick a coalition instead of a party, which you would pick? Which two-party coalition would you pick (order based on seats in last parliament – the one listed first isn’t necessarily the majority party)?

How old were you when you bought your first home or have you never bought one?
The government has announced a new Help to Buy ISA where it’ll add 25% onto the deposit savings of first time buyers. So with this in mind, we wanted to see if the age people buy their first home has changed over the years. Have you bought a home and if so how old were you the first time you did it?

The MSE Leaders’ Debate - Pick the key subjects for PM candidates
Seven party leaders have agreed to take written questions on consumer finance issues – Tory, Labour, Lib Dem, UKIP, Green, SNP & Plaid. Here’s our subject shortlist, some from us, some suggested by you – voting isn’t about whether you agree with the issue, but if you want them to answer it. Choose up to 5 questions you want them to be asked.

How much are you worth (or do you owe) – not counting your home?
We’re asking the same question as last week, but this time we want you to exclude your home and mortgage (primary residence only - if you have a second property or buy-to-let include that). To answer this question, you first need to do a little sum: 1. Add up: the total value of your assets such as your savings & pension (excluding your home). 2. Subtract: outstanding debts - include credit card debt, exclude student loans & mortgage. Then whether you've "net worth" or "net debt", pick your relevant option:

How much are you worth (or do you owe)?
To answer this question, you first need to do a little sum: 1. Add up: the total value of your assets such as your house, savings & pension. 2. Subtract: outstanding debts - include your mortgage, exclude student loans. Then whether you've "net worth" or "net debt", pick your relevant option:

Have you ever ‘tweaked the truth’ on an insurance claim?
Lying on an insurance claim is fraud. No question. Yet many people admit to ‘tweaking the truth’ (still fraud) like saying their mobile phone was taken from their bag when they know the bag was unzipped and it dropped out or claiming they had whiplash after only having a minor car prang. We want you to be honest to see how widespread an issue this is. Have you ever bent the truth? Please answer for each insurance policy you've ever claimed on:


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