MoneySaving Polls Results Archive

How do you rate your home phone and broadband provider?
We can tell you which the cheapest providers are, but to find out if their service is any good, we need your help. So twice a year we ask you to tell us about your customer service experiences.Please rate your HOME PHONE and BROADBAND provider(s) on customer service (not price) over the past SIX MONTHS.Phone and broadband from the same provider? Rate each service separately.

Would you live at a murder scene to bag a house price discount?
Last year a North London flat sold at a £100,000 discount to similar properties because a serial killer committed his murders there. We want to test your attitudes to prior property history. In which of the following circumstances would you NEVER buy, even at a big discount (select all that apply) if it's...

How does the prospect of Brexit make you feel about your finances?
Three months ago we asked how you felt about your finances after the UK voted to leave the European Union. This week Theresa May confirmed we'll start the process by the end of March 2017. So we're asking you again: how does the prospect of Brexit make you feel about your finances?

At what age should kids be given their own mobile?
Times are a-changing and what was once a novelty is now commonplace. Of course it depends on the child, but we want to know what age you think is acceptable for a child to have their first mobile phone. Perhaps you think they're a tool that allows kids more freedom. Or are they just another digital distraction? So how old do you think they should be before they get one?

Should the 1p coin be scrapped?
Bank of England governor Mark Carney has said the humble 1p piece should be scrapped one day because its value is decreasing. If the coin was axed, we'd follow in the footsteps of Canada, New Zealand and Australia, which have all got rid of their penny equivalents. Are they an annoyance that you never use, or would it be an unwelcome end of an era?

Should the BBC have fought harder to keep Bake Off?
The BBC has lost huge ratings winner The Great British Bake Off (it’s moving to Channel 4). It follows similar defections including The Voice and Formula One. So should the BBC have risen to the challenge to keep Bake Off, or was it right to not lets its bottom line go soggy? Which of these is closest to your view?

Do you have a will & Power of Attorney in place?
There are two crucial documents that can protect your dependents in future. a) A will: This dictates what you want to happen to your assets if you die (eg, what happens to your house if you share it and aren’t married). See Cheap and Free Wills. b) A lasting Power of Attorney: This allows loved ones to take over your finances if you lose your faculties – see our Power of Attorney guide. So we want to know which you already have in place.

Do you support renationalisation of rail, energy, water and more?
Labour leader Jeremy Corbyn has argued the railway network should be taken back into public ownership. It was one of a raft of state-owned essential services privatised since the 1980s – usually by floating them on the stock market. Those arguing for privatisation often focus on increased efficiency due to competition. Those against say that firms do what’s best for their shareholders and not for consumers. It’s a complex argument, but we’re really most interested in testing public sentiment, so are keeping it simple. Please vote for the choice closest to your view for each of the following services:

Have you been to university?
It's exam results season and with it comes the inevitable decision of where to go with your life. University is a common next step for those who take A-levels, but you don't need a degree to 'make it'. So we wanted to know what decision you made/plan to make...Please choose the option closest to your own circumstances.

Which gadgets do you have & which do you use?
Consumer tech’s a huge part of our daily lives. We’d like to see what’s changed since we did this poll a year ago and this year we've added more gadgets including drones, GoPros and er Teasmades. Do MoneySavers still use certain gadgets? And which do you now rely on?Please choose as many options as you have, and if you don't have it don't tick it.

The Annual Census
So who are MoneySavers? For the third year running, rather than data-mining, we reckon the politest way to find out is just to ask. Plus we think you may like to find out a little bit more about who else uses this site (or more accurately, who uses this site and answers the polls). Welcome to the third annual MSE census. Please answer the following 11 questions.

How do you rate your bank account's service?
We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback. Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from more than six months ago.

How much are you worth (or do you owe)?
To answer this question, you first need to do a little sum: 1. Add up: the total value of your assets such as your house, savings & pension. 2. Subtract: outstanding debts - include your mortgage, exclude student loans. Then whether you've "net worth" or "net debt", pick your relevant option:

Are you going on holiday this summer?
The big summer getaway is about to begin. Yet will you be one of those, are you planning to go at a different time of year or will you not be going at all? What are your summer holiday plans (if you’ve more than one holiday planned, answer for the main one)?

How much time does your personal admin take?
We all have to do it – deal with bills, bank online, book travel & holidays, file letters and receipts, collect vouchers, sort out problems with the home, cope with tax credits / benefits, manage kids' school requests and more. How much time do you spend in a typical week on personal admin (excluding cleaning your home / gardening)?

Which Tory candidate would make the best PM?
This September when the Conservative Party changes its leader, it'll also change the PM for the country. Only Conservative Party members can vote to decide, yet we wanted to see who everyone would pick. So, of the five candidates at the start of the process, which would you pick (quite deliberately we’ve not included options for ‘none’ or ‘don’t know’ as love it or loathe it, this is the choice).

How does the Brexit result make you feel financially?
The UK voted to leave the European Union last Thursday. While nothing has changed yet, except the knowledge that it will, how does the result make you feel about your finances? (For guidance see Martin’s Brexit Q&A.)

How good is your mobile network's service & coverage?
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ. Please vote for your current provider based on customer service AND coverage over the last year.

Should the contactless card spending limit be increased?
There are now more contactless debit and credit cards in the UK than people – over 86 million of them. The average transaction is just £8.40, the limit is £30 – done to cap spending if someone takes your card. What would you like the limit per transaction to be?

Do you buy brand name medicines? Eg, Nurofen vs ibuprofen
Medicines come in all shapes and packaging, but often it’s the same active ingredient doing the job; see our Cut the Cost of Medicine guide. So do you go for brand names (eg, Nurofen or Lemsip) or do you go for generic/own brands (eg, ibuprofen or Superdrug Cold & Flu sachets)? Which of these options is closest to your situation for the last few times you’ve bought medicines?

How will you be voting in the EU referendum? Or are you a 'don’t know'?
On Thursday 23 June the UK will vote either to remain in or leave the European Union. The referendum question will be: “Should the United Kingdom remain a member of the European Union or leave the European Union?” So with four weeks left, where do you stand?

Is your energy company's service any good?
Hopefully the winter’s cold’s now long gone, so it’s the perfect time for our six-monthly poll to test how your energy firm has performed.  This is about customer service though, not price (most still overpay £300/yr, do check the Cheap Energy Club to see if you can save). Please rate your current supplier’s SERVICE (not price) over the last SIX MONTHS. If you’ve gas & elec with different firms, rate both.

Should parents be allowed to take kids out of school for a holiday?
The floodgates could open for parents to take their children out of school during term time following a landmark ruling at the High Court last week.However, the Department for Education has since vowed to change the law and in doing so could tighten the rules. Should parents be allowed to take their kids on holiday during term time? Which of these is CLOSEST to your view?

Where's the best place to haggle on the high street?
Haggling is alive and well in the UK, not just at call centres and market stalls, but even at high street chains. Whether it's asking 'em to throw in some extras or negotiating a discount, some succeed – so we want to know how you got on. Please answer for all the following stores you have tried to haggle in WITHIN THE LAST 12 MONTHS.

What social media networks do you use?
In a world immersed in technology, it’s hard to escape social media networks – and why should you: used right they’re a great way to communicate. So we wanted to know who uses what, does it vary by age and gender, let’s see… Vote for each one you use on at least a reasonably occasional basis: