eBay is a mammoth marketplace with millions of goods. Most people just bid, but there's a range of hidden tools and tricks to help you track down uber-bargains.
This guide offers 40 eBay and second-hand buying tips, with tools to find underpriced goods, exploit spelling mistakes and auto-bid to seal deals, plus police auction sites and more.
In this guide
Find super-cheap local bargains
Whether they're offering designer sofas, dishwashers, Wiis or children's books, sellers on eBay often specify items must be collected in person. As this often means fewer bids, there are bargains to be had.
Yet you can't search for "pick up only" on eBay, so we built tools to speedily track and map gems near you.
The results can be powerful, such as this from MoneySaver Jen_Jen1985: "Had been looking for a double buggy - most ended up selling for around £40. I found one via the Local Deals Finder and ended up winning it for £1.24."
- On the web. Do it at your desk with the free Local eBay Deals Mapper tool.
- iPhone app. You wanted it, so we built it: the iPhone Local eBay Deals app. Let it pinpoint your location, tell it how far you'll travel and it shows nearby gems.
- Android app. If you haven't already, grab our Android Local eBay Deals app.
- Mobile website: For other phones, we've a special Local eBay Mobile Site.
use Spelling mistayke spotters
Many people can't spell, so they mistype their eBay entries. This English teacher's nightmare is a bargain hunter's dream. Wrongly-spelled products attract fewer bids because many people miss them.
A few specialist search sites take advantage of this. They trawl eBay for all possible spelling mistake combinations. These include Fatfingers, Baycrazy, Goofbid and BargainChecker.
toolS to bag no-bid items
Often sellers start auctions at 99p or less, hoping a bidding war will erupt. Many items go unspotted, staying at this super-low price. Lastminute Auction hunts for eBay auctions due to finish within an hour, but which still cost £1 or less. On a similar note, Baycrazy's Zero Bids tool finds auctions ending soon with no bidders.
Double-check delivery charges, as some sellers try to recoup costs by charging a little extra (though eBay's now set maximum delivery charges for many categories).
set alerts for rare items
If you want something very specific or hard to track down, you can 'follow' the search, so eBay sends an email each time a seller lists your desired item. This is fab if you like buying on eBay, but don't want to spend your life hunched over the site.
Simply type a product in eBay's search bar, such as "Star Wars Lego Millennium Falcon", and click 'follow this search'. Be as specific as possible for the most accurate results. Then, when someone clears out the loft and lists one, an email pops into your inbox.
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Don't assume ebay's cheapest
Many people assume that if it's on eBay*, it's automatically cheap, but this isn't always the case. With a few basic checks, it's easy to spot if you're really getting a bargain.
Use shopbots (shopping robots) that whizz to scores of internet retailers to find the cheapest price. Our MegaShopBot.com tool auto-searches the best of these for each category.
The same rule applies when buying second-hand gear. Check the used marketplace on Amazon* - you may even get it for free on Freecycle or Freegle.
For tips on how to slash the cost of buying anything and everything online, see the Cheap Online Shopping guide.
Check the eBay going rate
There's a quick way to glean an eBay product's market value. Fill in the search box and tick 'completed items' on the left-hand grey bar. It'll come up with a list of prices similar auctions have already fetched. Then sort by "price: lowest first".
If the price is red, that means no one bought it. Green means it sold – don't pay more than the average.
manipulate 'best offers'
Some sellers say they'll consider 'best offers' on buy-it-now items. This is where you propose a figure, then they mull it over and tell you if it's a goer.
There's a loophole to see which prices they've already accepted, and lower your best offer accordingly.
Do a search, tell it what you want, and tick to show only 'accepts best offer' items. Once you've found an auction that accepts offers, enter the seller's username into Goofbid's Best Offer History tool.
It should show all the items that seller's already accepted best offers for, including the average reduction they give. If you see that they typically accept 30% below the listed price, bingo - you've a clear idea of how much to offer.
don't pay for info
eBay bans the sale of intangible items, including recipes, dieting advice and, bizarrely, spells and spirits. Yet some Del Boy types still sell web addresses as "exclusive info/tools of great interest".
Other sellers flog mobile phone Sim unlocking codes for as much as £10, when you can do this for nowt (see Mobile Phone Unlocking).
To our great distaste, links to this site have been sold to the highest bidder. In the past, people have sold bank charge reclaiming template letters and links to the FlightChecker, as well as other tools from the site.
Use Google to check exactly what you're bidding for. If it's just "information", you'll usually find the same elsewhere for free.
Win auctions with sniping tools
Spotted something you want to buy? The last thing you should do is bid on it. Bid early and competing buyers will bid back, forcing the price upwards. Instead, sneakily win auctions by swooping in and delivering a killer bid about 10 seconds before the deadline, leaving no time for others to fight back.
Sniping websites automatically bid on your behalf, usually in the last 10ish seconds. Simply sign up, enter an eBay* item number and the maximum price you're willing to pay. This also stops you getting carried away in the heat of a last minute bidding war.
For a free auction sniper, try Goofbid.com, though it can be temperamental – some MoneySavers have missed out on items. Other forumites rate Gixen, which does the same.
Think twice about using sniping sites to bid on items you've got your heart set on, as sometimes they can play up.
A BIG warning...
You need to give sniping sites your eBay password for them to work, which is a serious security concern.
While feedback from MoneySavers has generally been good, there's little protection from eBay if things ever do go wrong, as you've willingly given your password to a third party. If you do sign up, never use the same password for eBay as you do for other accounts, such as banks or email.
Haggling on eBay pays off
There's nothing wrong with asking for a discount, even if the listing doesn't show the 'make offer' logo. Haggling works best on buy-it-now listings, or auctions with a high start price and no bids.
To contact the seller, click 'ask a question'. If you're polite and charming, you'll get further. Blunt requests such as "will u take 50p" are usually a mistake. They annoy the seller, and a discount is at their discretion.
Once you've clinched the deal, keep the transaction within eBay – just ask the seller to add (or change) a buy-it-now price. For 20 tips on haggling beyond the web, see the High Street Haggling guide.
Factor in delivery charges
For a true picture of the total cost, do a search, then sort items by 'Price + P&P: lowest first'. Of course, auction listings' prices could still rise, but on buy-it-now items this instantly shows the cheapest.
Always double-check postage charges before bidding. Some sellers try to supplement their income by charging higher delivery rates, though eBay is cracking down on this by specifying a maximum postage amount for many categories.
sneaky tricks to exploit sellers' slip-ups
Some sellers make basic mistakes, leaving goods going for bargain money (read the eBay Selling Tricks guide to avoid these blunders).
As well as spelling howlers, another beginner's error is leaving out key details (brand, shoe size, wardrobe dimensions) or getting them wrong (saying a console's an Xbox when the photo shows a PS2, for example). At this point, many buyers give up as it's too much hassle.
So contact the seller to fill in gaps. But don't ask the question via the item's listing page - that way, when the seller replies, eBay lets them add their reply to the main listing with one click, so all buyers will know the pertinent facts.
Instead, ask the question via the seller's profile (make it clear which item you're on about). They probably won't bother with the extra faff of adding it to the listing, so you'll be the only one in the know.
Spotted a Fabergé egg listed as "nice metal egg decorated with enamel"? It's worth knowing eBay only lets sellers do major edits to their listings before anyone bids.
Once bidding starts, they can only add small updates. So if the start price is low, say 99p, bid before the seller cottons on. Then it will be too late to properly fix it.
Find auctions closing in the dead of night
Listings that finish at anti-social times often get fewer bids, so sell for less. To locate auctions that finish in the dead of night, use BayCrazy's Night Time Bargain search.
Don't fancy burning the midnight oil? Combine this trick with auto-bidding tools that bid on your behalf while you're deep in the land of nod.
Buy something small first
In its essence, eBay's just a marketplace. While it's easy to snap up a scorcher, it's just as easy to get burnt.
So it's a good idea for newbies to learn the ropes by bidding on a few small items, such as books or pants. This way, you can learn how the bidding system works before graduating to more costly wares.
Want to check if an item's legit? Why not post it on the MSE Forum's eBay board? Experts in there will tell you whether it looks dodgy.
Search titles and descriptions
eBay automatically searches for results with your specified words in their title. If you're not getting the results you want, try searching the item's description too. Just tick 'include description' under the search button.
For example, imagine you were searching for a North Face jacket. The seller may have just put 'ski jacket' in the title, but mentioned North Face in the description.
Take feedback with a dose of scepticism
eBay sellers have a feedback rating that acts as a useful guide to whether they've dealt fairly in the past. As a guideline, look for a seller with more than 98% positive feedback, and a high feedback score of at least 30.
Think twice before purchasing expensive items from a seller with zero feedback. Also ensure you read their feedback from selling, not just buying (click on their username, then the 'feedback as a seller' tab).
Remember feedback's useful, but not infallible. One thing to watch for is traders flogging a few things for 10p each to build feedback, and suddenly listing iPhones at £400 a pop.
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bid a few extra pence
When bidding, you enter a “maximum bid”, and eBay makes automatic bids on your behalf up to your limit.
Don't enter a round number. For example, if a tricycle is currently selling for £7, and the most you are willing to pay is £20, enter a maximum bid of £20.01. If someone else bids £20, eBay will favour your bid, even though it's just 1p more.
It's worth being aware of bid increments, the steps by which prices rise. They vary from 5p to £100, depending on the current price. For a list, see eBay's Bid Increments guide.
Check you're bidding on the actual item
Always read the whole description in detail before bidding. Often the catch is hidden in the text at the end – an attempt to protect the seller from any comeback.
In an extreme example, in the past some people have bid on eBay to win a £200 laptop, and then inspection of the small print revealed they were actually buying a box.
what if it's got a reserve?
Sellers occasionally list goods at a rock-bottom figure, but set a reserve, a hidden minimum price. These listings say "reserve not yet met". The seller hopes the low price will attract bidders, but don't want to part with it for that amount.
Avoid wasting your time by asking the seller what the reserve is. They may tell you where to go, but it's always worth a shot.
If you bid and don't meet the item's reserve price, you can bid again – without waiting for anyone else to bid against you. If you submit a bid over the reserve price and no one else bids higher, you'll only pay the reserve.
sneakily find underpriced buy-it-nows
Nowadays, bidding wars break out over many auctions thanks to eBay's size. So try hunting for buy-it-now bargains instead. Often sellers don't realise they're sitting on treasure, and list goods at a fixed price below market value.
These steals are snapped up quickly. The trick's to select a category you're clued up on, filter it to show buy-it-now items only and sort the results by "Time: newly listed". Scan through until you spot underpriced goodies, then swoop in.
Got a top eBay buying tip that we haven't listed? Feed back in the eBay Buying Tips discussion.
Know your consumer rights
Buy from a trader – a person who makes or sells goods bought with the intention of resale – and you have the same statutory rights as when buying from a shop. This means your goods must be of satisfactory quality, fit for purpose, and as described. See the Consumer Rights guide for more info.
This applies to both new and second-hand items. It should be easy to tell if someone's a trader - look for "registered as a business seller" on their profile.
With private sellers it's caveat emptor, or 'let the buyer beware'. Buyers' only rights under law are that the product is fairly described and the owner has the right to sell it. There's little legal comeback.
However under eBay's own buyer protection rules, buyers are eligible for a refund if the item's not as described, ie, it doesn't match the seller's description.
Buy from a business seller using the buy-it-now button, rather than just a standard auction format, and distance-selling regulations apply.
Under the regulations, buyers have seven working days after the date of delivery to get their money back, including the original postage and packing charges. Read eBay's distance-selling regulations guide for more help.
Always complain within 30 days
We want to sear a number onto your brain... 30. This is the number of days after the delivery date (or estimated delivery date if it doesn't turn up) you have to to open a case if you're unhappy with your purchase, under eBay's buyer protection scheme.
You have longer for event tickets
Promoters often post concert tickets a week before the event, so sellers often say they'll send tickets when they get them. Trouble is, many fans pay several months in advance. So eBay gives you till seven days after the event date for events in its tickets category.
Pay by Paypal
Avoid sending cheques and never use money orders. It's much harder for scammers to vanish with your cash when you use eBay's online payment system, PayPal.
Paying this way costs the buyer the same as paying by cheque, but means you're covered by eBay's Buyer Protection scheme. If an item is faulty, counterfeit or non-existent, you'll be far more likely to see a refund.
Outbid? Don't write it off
Missed out on a desired item by pennies? Don't give up hope. As every seller knows, sales sometimes fall through when buyers change their minds. So send a friendly message such as: "Hi, I've been after this limited edition Call of Duty game for ages, but just missed out. Please let me know if the sale falls through."
They may send a second-chance offer, which are sent out by sellers to unsuccessful bidders if the winner fails to pay up. If you forgot to bid and the item didn't sell, ask them to relist it at an agreed buy-it-now price.
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Don't be duped by fakes
While eBay has a 'flag and remove' policy to help identify fakes, it's hard for it to stay on top of all knock-offs. Some of the most commonly-faked goods include GHD hair stylers, Mulberry handbags, Gameboy Advances, Ray-Ban sunglasses, branded golf clubs, celebrity autographs, Ugg boots and Montblanc pens.
If you're buying these or other big-name brands, do your research first. Carefully check sellers' feedback and post on the forum's eBay board to garner others' opinions. Be especially wary of overseas sellers or branded items that seem especially cheap.
The more unprofessional the photos, the better. Scammers often lift professional photos from brands' sites – legit sellers usually take photos of the item at home. For a full guide to spotting fake Ugg boots, see the Cheap Uggs deals note.
think before you 'neg' a seller
Of course, much negative feedback is justified. Yet don't leave negative and neutral feedback - to 'neg' someone in eBay parlance - without trying to sort the issue with the seller first. Most are decent people who will try to help.
Bear in mind that other eBay users can view the feedback you've left for others, and some sellers even go so far as blocking buyers who repeatedly leave cranky feedback.
Want to keep track of an item without bidding on it? eBay lets you add items to a “watch list”, so you can relax knowing you'll get an email reminder before the auction ends. To watch an item, just click the “add to watch list” link.
Don't do private deals
Sellers may suggest you do a deal outside eBay for a cheaper price. But buy this way and you'll have less protection if things go pear-shaped.
Another common ploy is for a seller to say "before bidding, contact me" and ask for a money transfer. Scammers who hijack bona fide eBay accounts often use this tactic.
Alarm bells should ring if you're asked to pay by an instant money transfer service such as Western Union or MoneyGram. Instant money transfer payments cannot be traced at all in cases of fraud, and are highly popular with scammers.
Stay safe when picking up
If you're picking up in person, there are simple precautions you can take to make sure the transaction is a safe one. Go with a friend, or failing that, tell someone exactly where you are going and arrange to contact them afterwards.
Take a mobile phone, and stay on the doorstep if possible. If a listing or email looks dodgy, trust your gut and walk away.
There are bargains to be had on overseas eBay sites, particularly the USA for clothes and gadgets.
China has a roaring dressmaking industry - strike it lucky and you can get a made-to-measure wedding dress for around the £100 mark (see Cheap Weddings).
To include overseas auctions in search results, click 'worldwide' for location in the left-hand bar.
Can't find what you want? Another option is buying direct from international eBay sites. The main ones are USA, Australia, Canada, France, Germany and Spain. Though check that it says "shipping to: worldwide" before bidding - some sellers only do business with local buyers.
Always factor in postage fees. If a seller hasn't listed shipping charges to the UK, get them to confirm them via the 'ask seller a question' button before bidding. Otherwise you could be subjected to to sky-high charges.
Plus remember that if the item's not for you, return postage fees could be hefty.
Factor in customs bills
Overseas goodies can look cheap, until you add VAT, customs duty and Royal Mail handling fees. There's usually no VAT/customs to pay on items costing £15 or under, but above this level, it can cost a lot.
When buying £15+ items from outside the EU by post, you have to pay import VAT and (if it's £135+) customs duty. Only buy from abroad if it still beats the UK price after you've factored in these charges. See Cheap Online Shopping for more on this.
Paypal purchases aren't covered by section 75
Pay even partly on a credit card for something more than £100, and Section 75 laws mean the card company's jointly liable for the whole amount. So if something goes wrong, you can get redress from it instead. See the Section 75 guide for more.
But if you pay by credit card via PayPal, Section 75 protection won't apply. Technically you're not using the card to buy the goods or services, but to charge a PayPal account. You're often still protected by eBay and PayPal's buyer protections, but it's something worth bearing in mind if an item costs £1,000s.
If you do pay by PayPal and use a Visa, Amex or Mastercard, one possible route to get your money back is the card networks' chargeback schemes. Full details in the Visa & Mastercard Chargeback guide.
Try your luck on classified sites
With local classified sites, you usually collect in person and pay cash on collection.
The king of local classified sites is Gumtree, which covers 50 big UK cities and sells everything from bikes to beds. Interestingly, Gumtree is owned by eBay. It was bought in May 2005, probably as eBay started to identify it as competition. Thankfully this hasn't affected its free community-based operations.
Many MoneySavers rate second-hand site Preloved*. It's free to join, but to get first dibs on bargains and contact sellers within 10 days of ads going live, you need its premium 'full' membership, which costs £5/year.
Also try local online forums, Loot and your local paper.
Harness Facebook's power
Facebook's local marketplaces have rocketed. You may be able to pick up items in a couple of hours, and sellers are often open to haggling. Just log onto Facebook and search for "Marketplace" to see what's on offer. It's also worth searching for bustling local Facebook selling groups in your area.
Anyone can post, so be careful. If someone asks you to pay by MoneyGram or Western Union, be highly suspicious. Never pay this way.
Check other auction sites
While eBay is massively dominant, eBid and CQout* are also sizeable auction sites. They charge sellers less than eBay, which means some prefer it.
A useful shopbot for online auctions, Auction LotWatch lets you search items, and it trawls the big auction sites for you.
Alternative second-hand marketplaces
Holding a candle to eBay's size, Amazon* and Play.com have second-hand marketplaces for most of the products they sell new.
Search for something on the site, and if there's a used version available, it's listed. These operate as a fixed price rather than an auction, making it an easy alternative.
sell to fund your purchases
Got the eBay bug? Our 30+ eBay Selling Tricks guide offers a crash course, from cutting eBay fees by tweaking start prices and using no-charge listing weekends to adding extra pics with special tools. Plus there are tools to create multiple listings in advance and upload them in bulk.
Why not make it a rule that you'll never spend more on eBay each month than you've earned through the site? eBay profiles list a history of your recent purchases and sales, so it's easy to keep track.
Free sofas, beds, TVs, bikes and more
Hundreds of top-quality goodies are available daily for free. It's all about web communities, and the big names are Freecycle and Freegle.
What's the catch? There isn't one. Instead of dumping goods or eBaying them, people harness the web's power to offer them to their local communities. So as well as kitting up for nowt, the environment benefits as unwanted items aren't flung into landfills.
Of course, there is some moth-bitten tat. But there's also top-quality stuff people just don't use any more. Bagging the best is all about the etiquette - you need to give yourself and keep your eyes peeled. For a full step-by-step guide, see Freecycle & Freegle Tips.
Buy stolen goods... legally
Pssst... wanna buy some stolen goods? Don't worry, it's all legit. Many police forces in England and Wales use eBay-style site Bumblebee Auctions to sell lost property or goods seized from criminals when they are unable to find the rightful owners.
You can pick them up in person from local nicks or get them delivered (except for bikes and large items) – and big bargains are possible.
What's up for grabs?
Unsurprisingly, the most common categories are those most likely to be stolen – bicycles, cameras, jewellery and TVs.
Some of the tasty bargains we found included a high-spec Specialized mountain bike for £50 (similar ones go for about £200 on eBay) and a Wii drum set for £3.50 (£26).
To get an idea of the deals on offer, click 'closed' to see a list of completed auctions, including sale prices.
This is much more limited than eBay – there are usually only about 200 lots up for auction at once.
How it works
To sign up with Bumblebee Auctions, you must first set up an account for online payment system Nochex, which can take up to four days. When you register a card, Nochex takes a random £1.99 or less admin charge from the card to check it's yours.
After that, you can register to bid on Bumblebee – you need to use the same email address for both.
Always check if delivery's offered – the listing will say. Most items must be collected in person from whichever police station's flogging it. Check the delivery charge, as sometimes it can be pricey.
You won't find every force on the site – police in London, Scotland and Northern Ireland aren't there – but if there's a delivery option, you can get items sent anywhere in the UK.
What to watch out for?
On eBay, you can sneakily win auctions by swooping in and delivering a killer bid seconds before the deadline. Bumblebee works differently. If someone bids in the last 10 minutes,
it automatically extends the auction by 10 minutes, giving others a chance to fight back.
Occasionally, auctions get cancelled when the rightful owner spots their property and claims it back. Of course, you'll get your cash back if you've already paid.
If you've tried the site, please feed back on the Police auctions forum thread.
Spotted something that belongs to you?
Police forces say they make every effort to trace the rightful owner of the property before they sell it. If you spot something that's yours, email firstname.lastname@example.org and hopefully it will reunite you with your property.
The site says you should be prepared to substantiate this with a detailed description of the item, including any damage or identifying marks.
Airport lost baggage auctions
It’s a huge headache when your suitcase goes missing. Yet it happens so often, it’s generated a
hidden mini-industry of auction houses selling airlines’ unclaimed suitcases.
The catch is, you won’t always know what's inside them. But pick a winner and profits are possible from flogging it on.
How it works
To bid, you need to go to an auction house on the day.
While some let you see what’s inside before you buy, others don’t.
Auction houses usually remove valuables such as jewellery first, but contents could still be floggable. Bags' sale prices varies widely, but expect to pay about £10-£60. Remember, they could be from after a holiday, so expect to give ‘em a good wash.
What you can get
Forumites report it may yield pants (literally), but equally you may get lucky with designer togs. If you try it, please feed back in the Airport auctions forum thread.
“Sometimes good, sometimes pants. I got a pair of Olympus eyetrek glasses for about £25 which I sold on eBay for over £100. You also get loads of clothes still with the tags on.”306NOTOUT
“Most suitcases are locked. You take pot luck when you bid. Could be full of designer gear and electronic kit or someone’s very soiled smalls!”seftonsun
Where to find them
Not all auction houses sell unclaimed luggage. So don’t just turn up – phone round local auctioneers to ask.
Top ones include Greasbys in Tooting, south London; Wellers in Chertsey, Surrey; Hertfordshire Auctions in St Albans, Hertfordshire, and BCVA in Bristol. If you find more, share them in the Baggage buying forum thread.
How to bag a bargain
Most auction houses only give a brief description of contents, eg "mixed women's clothes", so it’s a gamble. They usually have advance viewings, often a day or even an hour before bidding starts. So go along and note the make and model of the suitcase, then benchmark the case’s value (they're often worth more than the contents).
Search completed listings on eBay to see what similar cases have sold for. For example, Trunki suitcases can fetch £20ish on eBay, but Tumi suitcases can fetch £100+. Posh cases may be more likely to have pricier goodies inside.
If you buy, you’ll pay a "buyer's premium" – the auction house’s fee of about 15-20%, plus 20% VAT on top – so ALWAYS factor this in. Some auction houses also ask for a refundable deposit of £100 to bid.
This is a bit of fun rather than a guaranteed money-maker. If you’re going to give it a try, don’t get blinded by bidding fever – set a maximum and don’t be pushed past it.
Use Martin's Money Mantras
Before spending on anything, even on items found using the eBay Local Deals Mapper, use Martin's Money Mantras.
If you're skint, ask
Do I need it?
Can I afford it?
Can I find it cheaper anywhere else?
If you aren't skint, ask
Will I use it?
Is it worth it?
Can I find it cheaper anywhere else?