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Reclaim & Boost Tesco Vouchers

Get back lost vouchers, then boost to max value

By Jenny | Edited by Steve N

Updated 21 Dec 2015

Play the clubcard for max points

Tesco's Clubcard is one of the most generous loyalty schemes around, if used the right way.

It's possible to play the points and rewards scheme like a symphony, so here's the score. This guide explains how to reclaim lost Tesco vouchers and how to boost the value of those that you have.

Clubcard basics

Regular shoppers at retail megalith Tesco earn Clubcard points. Every three months it sends the points as vouchers, yet it's possible to gain massive extra value.

How do you earn Clubcard points?

Flash your Clubcard at Tesco and you bag one point per pound spent. You can also earn via partners such as E.on, Esso and Living Social - see its full list.

When you earn over 150 points in a three month period, Tesco sends your points as Clubcard Vouchers to use in-store or online. If you don't reach the threshold in any one quarter, your points carry over and it sends vouchers at the end of the next quarter you earn 150 points in. Vouchers are valid for two years.

Reclaim lost Tesco vouchers

Clubcard Many people lose or forget to use their Tesco vouchers, but there’s an easy way to claw back the last two years of unused vouchers (some report successes from even further back).

  1. Log in online.

    Go to the Tesco Clubcard* site and enter your details. When you log in, the site asks you for your email address, password and Clubcard number to access your account.

  2. Make sure you're registered.

    You'll need to be registered for a account. Tesco says doing this means you won't miss out on money-off codes the first time you shop (see Tesco Discount Codes).

  3. Check for unspent vouchers.

    In your Clubcard account, click on 'my vouchers' on the left-hand side and you should see a table listing the vouchers you still have to spend.

  4. Instantly print vouchers or use the codes online.

    If you want to spend vouchers online, you simply need to use the code listed, eg, beginning "A6TCD". To spend in-store, print vouchers yourself to use instantly.

Friends and family not online?

If you're telling friends and family how to reclaim lost vouchers, but they don't have internet access, there is another way. Just phone Tesco customer services, and its staff will check whether you have any vouchers to spend. If so, it'll cancel the lost vouchers and add the points onto your balance for your next statement, so you'll get them re-issued.

Just based on those who've reported it to us, MoneySavers have so far found £32,952 in lost Tesco vouchers! That's worth up to £131,808 when converted into Clubcard Rewards vouchers - and the real total's likely to be much more...

Here are some MoneySavers who've shown it's worth the effort:

WOW - I've got £413 of unspent vouchers! Double that for Christmas - I think we'll be alright. Or quadruple with Virgin Holidays? Ridiculously excited.

Almost £600 worth of vouchers going back nearly three years. I knew I had a lot and this new website saved me having to dig though piles of old paperwork.

Thanks to your article, we found that we had nearly £150 of unclaimed Tesco vouchers! We have already doubled the vouchers' value online, which has been incredibly useful for Christmas.

Thanks for the tip on checking unused vouchers - just found over £50 worth not used - don't know how that happened but am happy to spend them now!

Report how much you've found: How many Tesco vouchers have you reclaimed?

Quick questions:

How far back can I access unspent vouchers?

Can you use vouchers online straight away?

Can I get a refund on Tesco Boost tokens?

Can I trade in cashback for Clubcard points?

Boost your points to get max value

Once you've got your stash of points, the challenge is to make the most of them. Spend 500 points on your groceries at the checkout and you'll save a fiver - but spend them in the right way and you can really max their value.

Up to 4x value with Clubcard partners - including our top 10 deals

You can get the biggest boost to your points' value by exchanging vouchers for Clubcard Boost* tokens to spend with its partners. They can be spent on days out, restaurants, train tickets and more. It varies, but in some cases you can redeem your points for up to four times their normal value (ie, 500 points gets you £20 in vouchers).

The pricing for Clubcard Boost is based on companies' list prices. Always check you're really getting three or four times the value before committing. So before exchanging £20 for something with a £60 RRP, check the price elsewhere in case it's cheaper and you're better off using the Clubcard voucher for something else.

Here are our top 10 picks from Tesco's Clubcard Boost with partners scheme.

  • Restaurant vouchers, including Prezzo and Cafe Rouge - up to 4x value (though check first that other 2for1s aren't available)

    Every £2.50 gives £10 in vouchers for restaurants, including Pizza Express, Cafe Rouge, Prezzo and Strada. Read more

  • £4.50 cinema tickets at Cineworld, Odeon or Movie House - up to 3x value but only worth it in pricey areas

    Swap £4.50 in vouchers (£3.50 for children) for a Cineworld* or Odeon* cinema ticket. It's £3.50 for adults at Movie House*. Read more

  • Magazine subscriptions, including InStyle and Marie Claire - 2x value but check direct offers before signing up

    Between £6-£41 in vouchers gets you subscriptions (from 3 months to a year) to one of a variety of magazines, including InStyle and Marie Claire. Read more

  • Jewellery from Goldsmiths - 3x value, great if buying bling

    Every £10 Clubcard voucher gets you a £30 Goldsmiths voucher, so a £600 ring will cost £200 in Tesco vouchers. Read more

  • Train booking with RedSpottedHanky - 2x value, but beware of the booking and delivery fees

    Trade in Clubcard vouchers to spend at train booking site RedSpottedHanky and you get 2x their in-store value, so £5 becomes £10. You'll need to beware the booking fee though. Read more

  • Days out including London Zoo and Hampton Court Palace - up to 4x value and perfect for a cheap family excursion

    Get £10 days out tokens for £2.50 Clubcard vouchers. Read more

  • Avios (formerly Air Miles and BA Miles) - typically 2.5x value but you have to pay taxes and charges

    Convert Clubcard vouchers into Avios points and £2.50 becomes 600 points, so £37.50 could get you a cheap Eurostar return to Paris. Read more

  • Day trips to France with Eurotunnel Le Shuttle - 3x value, but check ferry prices as they are often even cheaper

    £10 in Clubcard vouchers gets £30 in Eurotunnel Rewards vouchers. Read more

  • Merlin Pass: Alton Towers, Chessington, Thorpe Park - 3x value though really best for frequent thrillseekers

    A standard Merlin Annual Pass costs £50 in Clubcard vouchers. Passes are valid for unlimited entry for one person to Merlin attractions (which include Alton Towers, Legoland and Chessington) for 12 months. Read more

  • RAC breakdown cover - up to 2x value but check elsewhere before committing

    What you get varies depending on the policy you choose. For example, £18 in Clubcard vouchers gets you single, roadside-only RAC cover, which normally costs about £28 if you buy online. Read more

Christmas Clubcard double-up – exchange your points for 2x the amount in vouchers

Tesco Direct

There are still a few days left of the Tesco Christmas Clubcard Boost*, which allows you to swap £5 in Clubcard vouchers for £10 of Boost vouchers to spend in certain departments in-store or online. For most it's a much better option than just using 500 points to knock £5 off your food bill.

When do you need to exchange points by? It depends on how you do it:

  • Vouchers exchanged in-store - must be used in-store and be exchanged by store closing time on Sun 27 Dec.
  • Vouchers exchanged online at F&F Clothing and Tesco Opticians - must be used where exchanged, and be exchanged by 11.59pm on Sun 27 Dec.
  • Vouchers exchanged online at Tesco Direct - can be used online or printed out and used in-store. Must be exchanged by 11.59pm on Wed 30 Dec.

When must vouchers be redeemed by? The deadline for redeeming all vouchers, no matter where you exchanged them, is 11.59pm on Wed 30 Dec.

How does it work? You'll need a minimum of £5 in Clubcard vouchers to take part - you can double-up to spend online at Tesco Direct* or F&F* or in stores in the following categories:

  • Car care
  • Clothing
  • Decorations, lights and Christmas trees
  • Electricals
  • Entertainment & books
  • Health and beauty gifts
  • Home
  • Mobile phones & accessories
  • Opticians and DIY
  • Party and gifts
  • Sports & leisure
  • Stationery
  • Technology and gaming
  • Toys

How do I exchange my vouchers? If you're exchanging vouchers in-store then head to the customer services desk (you can't exchange them in Express stores). If you want to double-up online you'll need to exchange your vouchers on the Tesco Clubcard website.

How many can I exchange? There is no limit on the number of vouchers you can exchange. The minimum is exchange is for £5 but this can be made up of smaller vouchers (you can only exchange vouchers in multiples of £5).

What can I get? Top redemptions we've spotted on Tesco Direct include a 500GB PlayStation 4 with Destiny for £145 in vouchers (currently £289 cash, when we checked the next best price we could find elsewhere was £299), and an Xbox One Console Forza Motorsport 6 bundle for £175 in vouchers (currently £349, £299 elsewhere).

Is there anything I can't boost? The offer isn't available with Tesco Direct partners and on baby formula for 0-6 months, fireworks, jewellery and watches. Tesco's Hudl tablet is also no longer available as the Hudl2 has sold out and there are no plans to release a Hudl3.

Anything else? Always compare prices elsewhere first to make sure you're really getting a bargain. You can't get change from exchanged vouchers in store, so the cost of the product must equal or exceed the value of the voucher.

When shopping online, if the item costs more than the value of the voucher, you can make up the difference, or if the voucher is too much the remainder will be credited back to your account for the non-boost value.

Exchanged Boost tokens cannot be swapped back into points or into cash, so you need to be sure you'll use them before converting. For more info see the Hang on to Tesco Clubcard vouchers MSE news story.

How to complain about Tesco

If you're not happy about with Tesco Clubcard or the service you receive at the supermarket, you should first contact Tesco in person, by phone, or in writing. However, if you're still not satisfied, then...

Free tool if you’re having a problem

This tool helps you draft your complaint and manage it too. It’s totally free, and offered by a firm called Resolver which we like so much we work with it to help people get complaints justice.

If the complaint isn't resolved, Resolver with nudge you to escalate it to the relevant ombudsman and trade body.