2015

Spark Energy is to pay £250,000 to Citizens Advice after an Ofgem investigation found it breached switching rules and complaints handling regulations.

Insurers will be unable to unfairly reject customers' claims because they have given the wrong information about an irrelevant element of their policy after the Insurance Act 2015 was enshrined in law.

ISA season is nearly upon us. That's the frenzied time around the 5 April tax year close, when many desperately scrabble to set up their ISA before the deadline. And the push continues on 6 April when a whole load more people open their new tax year ISA on the first day.

Have you been hit by a £79 fee for unwittingly using Amazon Prime? We've seen scores of complaints from confused shoppers whose accounts have been debited by Amazon without them knowing why.

Thousands of single parents have been sent letters that some say are "threatening" telling them their benefit payments will stop unless they prove they're not living with a partner - then when they try to call, they're faced with long waits.

Axa is the first major insurer to announce that it will start telling customers how much they paid for their insurance premium in the previous year when sending out renewal notices.

Workers will be able to carry small pension pots with them from job to job from next year onwards under plans outlined by Pensions Minister Steve Webb.

Northern Ireland's main electricity supplier has cut bills by nearly a tenth for all households after falls in wholesale gas prices.

Hundreds of thousands of cash-strapped customers who buy TVs and washing machines through rent-to-own (RTO) schemes are paying up to three times more than the high street cost, a report published today has found.

A mum-of-two says she's won a staggering £50,000 worth of prizes in five years using MoneySavingExpert's 'comping' forum board, and that entering competitions has changed her life.