September 2016

Complaints about Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half the total number of complaints lodged with the Financial Ombudsman Service (FOS) in the first half of 2016.

More than 3.8 million people switched their energy supplier between January and June this year, up 32% on the same period in 2015, according to figures released today by energy regulator Ofgem.

MoneySavingExpert.com founder Martin Lewis has today implored the Government to treat students "as voters and citizens, not just consumers" while giving evidence to the Higher Education and Research Bill Committee.

If you've been affected by today's British Airways (BA) IT glitch, which sparked many hours of delays at a number of international airports, you may be able to claim £100s in compensation.

If you had a NatWest or RBS student current account between November 2002 and March this year and you haven't already been contacted about receiving a refund for wrongly charged interest, you can expect a letter detailing how much you're being refunded by 1 November.

Login details belonging to tens of millions of Dropbox users is now being sold online, four years after the cloud storage provider suffered a major data breach. We tell you how to find out if your info's being flogged by fraudsters and what to do if it is.

The number one way to earn Avios points on a credit card will be scrapped later this year in a huge blow to thousands of customers.

Some Nationwide customers have found that payments due to leave their accounts today don't appear to have done so – though Nationwide insists outgoing direct debits have reached their destinations and customers' balances are simply failing to update due to technical problems.

Embattled energy supplier Extra Energy has once again been ranked bottom of the Citizens Advice performance table after receiving a record number of complaints.