MSE News

January

Car hire agency Atlas Choice enters administration – your rights

Deloitte has been appointed administrator of the car hire agency after 100s of customer bookings were cancelled

19 January 2017

Apple to hike App Store prices by 25%+ so nab apps NOW to get them for less

UK Apple users will see the cost of many apps jump by 25%+ in the next few days

18 January 2017

EE fined £2.7m by Ofcom for overcharging customers for mobile roaming – are you affected?

Customers who have called EE's helpline while roaming in the EU have been overcharged by £100,000s due to two errors

18 January 2017

Grandparents who help with childcare at risk of missing out on full state pension – act NOW to protect it

Thousands of grandparents who've given up work to look after their grandchildren could be missing out on a pension boost

18 January 2017

Buy currency now? Book car hire early? 14 holiday cost-cutting tips

Let's be blunt – it's more expensive to go abroad now. So here are 14 holiday cost-cutting tips...

18 January 2017

Holidaymakers to be flown out of The Gambia amid political unrest – your rights if you've booked a trip

Thousands of holidaymakers in The Gambia are to be flown home amid political unrest

18 January 2017

Victims of Concentrix tax credits shambles receive almost £87,000 in compensation

Tax credit claimants whose payments were wrongly stopped by outsourcing firm Concentrix have been compensated by HMRC

17 January 2017

Redirection period for payments to old bank accounts to be extended

Stray payments sent to your old bank account could be redirected to your new account decades after you've switched

17 January 2017

Southern Rail passenger gets £2,400 refund on his season ticket for dire service – how to try to claim

Long-suffering Southern Rail season ticket holders may be able to claw back £1,000s under the Consumer Credit Act

16 January 2017

Scam Amazon email leaves consumers out of pocket – protect your bank info

Online shoppers are being conned out of £100s after giving up bank details to bogus emails claiming to be from Amazon

16 January 2017

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Sykes Cottages reverses coronavirus refund policy after watchdog investigation

3 July 2020

UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog
Car finance and high-cost credit payment holidays set to be extended

3 July 2020

The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed
Government starts lifting restrictions on overseas travel

3 July 2020

English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted
Coronavirus Finance & Bills Help

3 July 2020

Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
Coronavirus Life-in-Lockdown Help

3 July 2020

The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more