May 2017

Green Star Energy has launched a loyalty scheme which rewards customers for switching and staying with the firm with gift cards or energy-related products. But it's only open to those on certain tariffs – and if you're thinking of switching, you should always do a full market comparison to find your cheapest deal first.

Every piece of consumer protection that safeguards individuals under current EU law will be enshrined in new UK law post-Brexit, both major parties have promised.

British Airways passengers who were caught in the Bank Holiday IT failure are beginning to receive compensation and refunds - but it's thought tens of thousands could be eligible to claim.

Thousands of travellers flying from Gatwick have been forced to fly without their luggage this morning after the airport's baggage system broke down.

Travellers are unable to apply for EHIC cards as the website has crashed, but don't be tempted to go via a shyster site.

A "technical glitch' has resulted in some Sainsbury's shoppers seeing points disappear from their Nectar account. If you're a Nectar cardholder, check your account now - though Nectar has promised the mistake will be fixed and any lost points restored.

Customers could be stuck on pricier energy tariffs for up to an extra three weeks as all gas switches are delayed while an IT system is updated.

The BBC has announced it is to close down its digital download service the BBC Store from 1 November. If you've bought any programmes you won't be able to watch them after that - but you can get a full refund for your purchases, or an Amazon Video voucher worth a little more.

It's meant to be getting warmer at home and the hot weather only brings the thought of summer hols closer. Yet you need to act NOW to ensure you get the best deals and top rates, even if you're not heading off for a couple of months. So we've a plane-load of new tricks and old favourites to book in advance if you want to give your hols a head start.