Shoppers claim Amazon has 'ruined' Christmas after it sends presents without packaging

The retail giant has been sending out some items with minimal packaging, as part of its Frustration-Free Packaging Programme, meaning the contents was obvious on arrival.

If you want to avoid an unplanned reveal, the best option is to check the "Ship in Amazon box" option on the checkout page, which means your item will be dispatched in an Amazon.co.uk box at no additional cost.

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