MoneySavingExpert.com homepage
Cutting your costs, fighting your corner
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Search bar closed.
MSE News

New energy suppliers face tougher checks from today

hero-homepage-energy-gas-hob.jpg
Naomi Schraer
Naomi Schraer
News Reporter
5 July 2019

Companies will now have to pass tougher tests to get a licence to supply energy from today, after several small firms went bust. 

Several energy suppliers, including Brilliant Energy, Our Power, Economy Energy, Spark Energy, Extra Energy, Future Energy and Iresa Energy have stopped trading in the last 18 months.

In November 2018, energy regulator Ofgem launched a consultation on tightening checks on energy suppliers due to concerns about poor customer service and financial instability. In April, it announced it would introduce new, tougher tests to come into force today. 

Martin Lewis, founder and chair of MoneySavingExpert.com, previously called for "better quality control" of which firms are given licences. 

If you're unhappy with your energy provider, use our Cheap Energy Club to check if you can switch & save.

What will energy firms have to prove?

Firms applying for licences to supply energy will have to prove they meet certain criteria. Each firm will need to show: 

  • That it has enough funding for at least the first year of operations. 

  • How it will meet its regulatory and market obligations and provide an adequate level of customer service. 

  • That its directors, major shareholders and senior managers are all "fit and proper" to hold a licence. 

Ofgem will also be launching a consultation in the autumn on new proposals to raise the standards of existing suppliers, including ongoing requirements and exit arrangements. 

What does Ofgem say? 

Mary Starks, executive director of consumers and markets at Ofgem, said: "The new requirements will help us to weed out those that are underprepared, under-resourced and unfit to hold a licence. This will help reduce the risk of supplier failure and help drive up standards for consumers.

"We will want to continue to encourage competition and innovation, including innovative business models, which benefits consumers, but also to ensure firms have robust business plans."

MSE Email icon 10 December 2024

For all the latest deals, guides and loopholes simply sign up today - it’s spam free!

Martin's car finance update
Are you owed £1,000s?
Top children's savings pay 5.5%
For tots, tweens & teens
Longest NO-FEE 0% debt shift
No cost till 2026
Christmas Lights Calculator
What do they cost to run?
Free £25 with top 0% card
Ends Monday
Shocking shopping mistake
Watch Martin's vid
18 Costco tips
In time for Christmas
Tools and calculators

Clever ways to calculate your finances

Find your odds of getting top cards
Find your odds for getting a cheap loan
Compare broadband, phone & TV deals
Compares thousands of mortgages
Eight calcs to help you work out the cost
We ensure you’re on the cheapest tariff