MSE News


Prepaid card app Loot goes into administration - your rights

Digital prepaid card provider Loot has gone into administration - and if you're a customer then your cash isn't protected by the Financial Services Compensation Scheme. Yet the administrators have insisted all deposits are safe, and customers are currently able to withdraw cash as normal

23 May 2019

Apple must warn you of performance issues before iPhone software updates

Apple must provide a clear warning if a software update could impact the performance of your iPhone, under new rules from the competition watchdog

23 May 2019

Voting in the European election today? You DON'T need your polling card

If you want to vote in the European election but don't have a polling card, don't worry, you can vote without it. But beware, don't take a selfie in the polling station – you could be breaking the law

23 May 2019

Plusnet to increase Sim only rolling contract prices

Plusnet Mobile customers on 30-day rolling contracts will see a 5% price rise next month - if your bill's going up, check if you can switch and save

22 May 2019

Jamie Oliver restaurants in administration – list of closures & your gift card rights

Jamie Oliver's restaurant chain - which includes Jamie's Italian, Barbecoa and Fifteen - have collapsed into administration, and the administrators KPMG have closed 22 of his 25 eateries

22 May 2019

EE and BT Mobile customers report network problems

Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning

21 May 2019

Got a Huawei phone? Your rights as Google prepares to restrict its use of Android

If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights

21 May 2019

Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected

Travel firms have been facing turbulent times due to factors including Brexit. Here are some steps to boost your protection

21 May 2019

Record numbers switched electricity supplier last month

A record 668,000 customers switched their electricity supplier last month, new figures reveal

20 May 2019

More banks to let you freeze your card – check if you can

Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it

17 May 2019

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