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MSE News

July

Competition watchdog to take further legal action against Viagogo

The competition watchdog has told secondary ticket site Viagogo that it will be asking a court to find it in contempt of court

5 September 2019

145 million old £1 coins still not returned – how to make them spendable again

Some 145 million old-style £1 coins still haven't been returned to the Royal Mint, more than 18 months after they went out of circulation

16 August 2019

M&S launches 25p discount for customers who bring their own lunchbox

Marks & Spencer customers buying fresh food at its Market Place counters will be given a 25p discount if they bring their own reusable containers

31 July 2019

Energy price cap for prepayment customers could be extended after smart meter delays

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters

31 July 2019

Toto Energy to take on majority of Solarplicity customers

Tens of thousands of Solarplicity customers will be moved over to Toto Energy in the coming days - here's what you need to know and how to check if you could switch and save

30 July 2019

Giffgaff fined after overcharging millions of customers

The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million

30 July 2019

Hundreds of ex-Virgin One mortgage customers to get refunds – with some getting £1,000s back

Some ex-Virgin One mortgage customers are being refunded after a review found the information they were sent about the account could have been misinterpreted and may have led to them making decisions that could have cost them money - such as moving home or re-mortgaging

29 July 2019

Air traffic control issue causes disruption at Heathrow and Gatwick – what you need to know

Passengers are facing disruption due to a technical problem with the UK's air traffic control system

26 July 2019

Santander customers caught out by cash withdrawal fees at Spanish branch ATMs

Hundreds of ATMs at Santander branches in Spain are charging UK customers with current accounts at the bank to withdraw cash – even though withdrawals are usually free

26 July 2019

Revealed: Over a million could have saved on prescriptions with a 'season ticket' last year

More than a million patients in England paid more than they needed to for NHS prescriptions last year and could have saved an average of over £35 by getting a 'prescription prepayment certificate'

26 July 2019

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