MoneySavingExpert News

August

Warning: Fake Martin Lewis Bitcoin scam emails

We've seen a spike in reports from MoneySavers who've received emails using Martin Lewis' image to advertise Bitcoin trading - but Martin NEVER endorses products, and nor does MSE, so don't be fooled

13 September 2019

Octopus Energy to take on Co-op Energy's 300,000 customers – here's what you need to know

Octopus Energy will take on all 300,000 customers supplied by Co-op Energy, GB Energy and Flow Energy after a buyout was agreed – if you're with one of these firms, here's what you need to know.

30 August 2019

'Our son spent over £1,000 online on his Xbox' – how to avoid an unexpected bill

A couple who were stunned to find their son had spent over £1,000 in 123 different transactions on his Xbox One are warning other parents to make sure they have set up spending controls

30 August 2019

Santander extends PPI deadline after tech issues – here's how to claim

Santander has extended its deadline for submitting PPI claims after its website struggled with the amount of customers contacting it - so if you didn't get your claim in yesterday, go now

30 August 2019

Blue badge scheme is extended to those with 'hidden disabilities'

People with hidden disabilities, such as dementia and anxiety disorders, will be able to access blue badge parking permits from tomorrow, thanks to the roll out of new guidance to councils in England.

29 August 2019

PPI phone lines jammed and banks' websites crash as claims flood in on deadline day

Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected

29 August 2019

First Direct reclaims top spot in our customer service poll – see how your bank did

First Direct has reclaimed the crown in our twice-yearly banking customer service poll – though its overall 'great' rating has actually reduced over the past six months.

29 August 2019

212 million paper fivers and tenners still out there – how to make them spendable again

Millions of old-style paper £5 and £10 notes worth over £1.5 billion still haven't been returned to the Bank of England, over a year since the last of them were taken out of circulation

28 August 2019

Nationwide to cut interest and overhaul overdraft fees on FlexPlus account – is it still worth it?

Nationwide has started telling customers about changes it's making to its FlexPlus packaged bank account in November, which include slashing in-credit interest and raising overdraft fees for many. We've full details of the changes below, plus our analysis of whether the account will still be worth it

27 August 2019

1.6 million Premium Bond prizes unclaimed – check if you've won

There are now more than 1.6 million unclaimed Premium Bond prizes worth more than £63 million, according to the latest figures - check now to see if you've won some cash you didn't know about

27 August 2019

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Asda shopper? Christmas delivery slots open from today – here's what you need to know

3 October 2023

If you're planning to buy your Christmas food shop from Asda, get ready to bag your delivery slot as bookings open from 3 October for delivery pass customers, while all shoppers will get access from next 10 October.
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption

3 October 2023

Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.
E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening

2 October 2023

E.on Next is launching a new support scheme for some of its existing customers on low incomes or with medical needs.
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'

29 September 2023

EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter.
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter

29 September 2023

The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said.