MoneySavingExpert News
August

Warning: Fake Martin Lewis Bitcoin scam emails
We've seen a spike in reports from MoneySavers who've received emails using Martin Lewis' image to advertise Bitcoin trading - but Martin NEVER endorses products, and nor does MSE, so don't be fooled
13 September 2019

Octopus Energy to take on Co-op Energy's 300,000 customers – here's what you need to know
Octopus Energy will take on all 300,000 customers supplied by Co-op Energy, GB Energy and Flow Energy after a buyout was agreed – if you're with one of these firms, here's what you need to know.
30 August 2019

'Our son spent over £1,000 online on his Xbox' – how to avoid an unexpected bill
A couple who were stunned to find their son had spent over £1,000 in 123 different transactions on his Xbox One are warning other parents to make sure they have set up spending controls
30 August 2019

Santander extends PPI deadline after tech issues – here's how to claim
Santander has extended its deadline for submitting PPI claims after its website struggled with the amount of customers contacting it - so if you didn't get your claim in yesterday, go now
30 August 2019

Blue badge scheme is extended to those with 'hidden disabilities'
People with hidden disabilities, such as dementia and anxiety disorders, will be able to access blue badge parking permits from tomorrow, thanks to the roll out of new guidance to councils in England.
29 August 2019

PPI phone lines jammed and banks' websites crash as claims flood in on deadline day
Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected
29 August 2019

First Direct reclaims top spot in our customer service poll – see how your bank did
First Direct has reclaimed the crown in our twice-yearly banking customer service poll – though its overall 'great' rating has actually reduced over the past six months.
29 August 2019

212 million paper fivers and tenners still out there – how to make them spendable again
Millions of old-style paper £5 and £10 notes worth over £1.5 billion still haven't been returned to the Bank of England, over a year since the last of them were taken out of circulation
28 August 2019

Nationwide to cut interest and overhaul overdraft fees on FlexPlus account – is it still worth it?
Nationwide has started telling customers about changes it's making to its FlexPlus packaged bank account in November, which include slashing in-credit interest and raising overdraft fees for many. We've full details of the changes below, plus our analysis of whether the account will still be worth it
27 August 2019

1.6 million Premium Bond prizes unclaimed – check if you've won
There are now more than 1.6 million unclaimed Premium Bond prizes worth more than £63 million, according to the latest figures - check now to see if you've won some cash you didn't know about
27 August 2019
29 June 2022
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8 travel-money must-knows
Don't overpay to pay (ole!)
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Martin's energy need-to-knows
As bills set to rise by 52%
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New. Cheapest ever loans at 2.7%
If you NEED to borrow
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44 tips to be tight (in a good way)
Eg, use bulldog clips to eke out last toothpaste
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£50 two-week summer break
For teens - free if on a low income
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Blue Light Card discounts boosted
For NHS and emergency workers
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2for1 theme parks and attractions
Alton Towers, Thorpe Park and more
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Provident confirms payouts for borrowers – but they'll get back less than 10% of what they're owed
5 July 2022Provident borrowers who were mis-sold loans they couldn't afford will receive refunds of some of the interest and fees they were charged this July, it's been confirmed. But they'll get back less than 10% of what they're owed. -
Funeral plan provider Safe Hands has gone into administration – what to do now if you have a prepaid plan with Safe Hands or others
5 July 2022Safe Hands, a prepaid funeral plan provider, has fallen into administration leaving thousands of customers worried about what to do next and concerns growing that other companies will follow suit. Here's what it means for you, as well as information on providers to beware buying plans from presently. -
Coronavirus travel rights
4 July 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
MSE Exclusive: Households in Great Britain due £150 million in council tax refunds – check NOW to see if you're one of the 862,000 due a payout
3 July 2022Households are being urged to check NOW if they are one of the 862,000 due a refund of overpaid council tax, with an investigation by MoneySavingExpert.com showing residents in England, Scotland and Wales could claim back a total of just over £150 million. -
Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works
1 July 2022Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.