MSE News

Yorkshire Bank & Clydesdale Bank 'investigating' reports that customers haven't received wages

Yorkshire Bank and Clydesdale Bank say they are "investigating" after customers complained they had not received wages this morning.

Scores of customers on social media have said wages that were due to be paid into in their account today haven't yet appeared.

Customers still appear to be able to make payments as normal. 

What are customers saying?

On Twitter this morning, numerous Clydesdale Bank and Yorkshire Bank customers have written about not receiving their wages.

Some of their tweets can be seen below:

What do Yorkshire Bank and Clydesdale Bank say?

A spokesperson for Virgin Money, which owns both banks, said they were investigating the reports as a priority and would provide an update for customers as soon as possible.

Yorkshire Bank and Clydesdale Bank later tweeted: "We want to reassure customers concerned about potential charges as a result of the current issue. Customers will not be negatively impacted financially and we will make good on any charges automatically generated. We are sorry for any inconvenience customers are experiencing."

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