MoneySavingExpert News


Tesco Bank to close its 213,000 current accounts in November – here's what it means for you

Tesco Bank has announced it will close all existing current accounts on 30 November 2021

26 July 2021

Is your bank's customer service a pleasant or peasant experience? See how your bank fared in our latest poll

Challenger bank Starling has taken the crown in our latest banking customer service poll, with digital rival Monzo coming a close second and former champion First Direct knocked into third place.

23 July 2021

Lloyds to introduce up to £28/mth fee for customers with 'free' access to its Gold, Platinum and Premier packaged bank accounts

The move impacts customers who took out these accounts before 2005 and who benefitted from offers to have the monthly fee waived provided they kept a certain amount of money in the accounts each month.

16 July 2021 named UK's 'most recommended brand' for second year running

It's the second year in a row we've nabbed the top spot in YouGov's UK "Recommended Rankings" survey since its launch in 2020. This year, the data looked at 1,791 UK brands across a range of different sectors from online to banking to retail.

15 July 2021

Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?

Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.

13 July 2021

Lloyds and Halifax to close 44 branches by November – see the full list and where you can bank instead

29 Lloyds Bank branches and 15 Halifax branches are to close by the end of November, with the banks blaming the move on customers using them less.

24 June 2021

Tesco Bank trials new debit card that gives you extra Clubcard points during the first three months - and budgeting help

Tesco Bank has quietly launched a prepaid debit card called 'Clubcard Pay', which it's currently trialling.

16 June 2021

HSBC, First Direct, M&S or John Lewis bank customer? They're making MORE payments to those in arrears in the past – some worth £1,000s

HSBC, First Direct, M&S Bank and John Lewis Finance are making a second set of payments to customers who were in arrears between 2010 and May 2019

18 May 2021

Barclays customer? Most can make an easy £36/yr+ with Blue Rewards – but you now need to register for online or app banking

If you’re a Barclays customer, you may be missing out on extra cash just for opting into its Blue Rewards scheme. If you're already a Blue Rewards member, you'll need to be registered for online or app banking by 3 August, or risk having your membership cancelled.

12 May 2021

Local shops to offer cashback and Post Office opens ‘bank hubs’ in trials to improve access to cash

A pilot scheme in eight towns across the UK will test new ways to boost access to cash in local communities – with measures including local shops offering cashback, new 'bank hubs' in Post Offices and more free ATMs.

28 April 2021