MSE News


36,000 NatWest and RBS customers owed overdraft refunds

Some 36,000 RBS, NatWest and Ulster Bank customers will be refunded a total of £2.2 million

3 June 2020

Banks finally introduce 'confirmation of payments' – to tell you if you’re paying the right person

Millions will soon be told when making a bank transfer online or by phone if the name of the person they think they're paying doesn't match the actual name on the account

2 June 2020

More protection for money transfer scam victims from May

Bank customers who are tricked into transferring cash to fraudsters will have more protection from the end of May

19 May 2020

Revealed: Santander 123 customers face DOUBLE rate drop – to 1% today and to 0.6% in August

Santander is to cut the interest rate on its 123 current account AGAIN in August, can reveal

5 May 2020

1.6 million payment holidays offered to mortgage holders affected by coronavirus

One in seven UK mortgages is now subject to a payment holiday, after 1.6 million mortgage breaks were offered to customers who have been impacted by Covid-19

28 April 2020

Vulnerable Post Office customers offered cash deliveries

Vulnerable Post Office customers who need to shield during the coronavirus pandemic can now have cash payments delivered straight to their homes as part of a new scheme

22 April 2020

130,000 Metro Bank customers to get overdraft refunds

A total of 130,000 Metro Bank customers will receive average payments of about £86, after the bank failed to warn them properly about unarranged overdraft charges

20 April 2020

Help on overdrafts and credit cards confirmed for those hit by financial problems due to coronavirus

The financial regulator has confirmed that banks should offer a temporary payment freeze on credit cards and loans for three months and offer interest-free overdrafts of up to £500 on current accounts, in a set of new rules introduced to combat the effects of coronavirus on people's finances

9 April 2020

Nationwide to slash FlexDirect interest – but newbies still have three weeks to grab 5% for a year

Nationwide is to cut the interest on its popular FlexDirect current account from 5% to 2% AER in May

6 April 2020

'Unprecedented' help on overdrafts and credit cards planned for those hit by coronavirus

The financial regulator says it will ask firms to offer payment freezes on credit cards and loans and charge no interest on overdrafts of up to £500 for three months, to help customers who have been hit financially by the coronavirus pandemic

2 April 2020

Suggest a Story

Got a money-related news story that affects you? Email us