MSE News

Banking

212 million paper fivers and tenners still out there – how to make them spendable again

Millions of old-style paper £5 and £10 notes worth over £1.5 billion still haven't been returned to the Bank of England, over a year since the last of them were taken out of circulation

28 August 2019

Barclays current account customers hit by most internet banking incidents

Barclays current account customers faced the most internet banking issues in the past year, data released by the financial watchdog shows

21 August 2019

Capital One credit card customers hit by IT issues

Credit card provider Capital One has apologised for ongoing "technical issues", as customers say they are unable to log into their accounts or make payments

20 August 2019

Halifax to shake up Ultimate Reward account fees – are you a winner or loser?

Halifax is to change the fees it charges on its Ultimate Reward packaged bank account from November, MoneySavingExpert.com can reveal. If you spend a lot on your debit card or have a high account balance you could pay less, but many who don't meet the criteria will pay more - we've full info and analysis

16 August 2019

First Direct to scrap £10/month current account fee

First Direct is getting rid of the £10/mth fee on its popular 1st Account current account next month

16 August 2019

Metro Bank and First Direct top latest official banking league table

Metro Bank and First Direct have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time

15 August 2019

NatWest trials letting customers bank by talking to their Google Assistant

Some NatWest customers will be able to check their balances and transactions with their voices using their smart speakers or smartphones

12 August 2019

320,000 Nationwide customers owed average £19 refund for overdraft charges

Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees

8 August 2019

No new 1p or 2p coins produced last year

For the first time in decades, the Royal Mint didn't produce any new 1p or 2p coins in 2018

8 August 2019

Monzo customer? Check if you need to change your PIN after security error

Hundreds of thousands of Monzo users need to update their app and change their PIN, after numbers were stored in files in a part of the bank's internal systems that could be accessed by some of its staff

5 August 2019

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