MSE News


Sainsbury's Bank customers charged after direct debit mix-up

Sainsbury's Bank credit card-holders have been hit with late payment fees after the bank changed its direct debits procedure and gave customers incorrect information about how the new system worked, MoneySavingExpert can reveal

20 September 2018

Barclays online and telephone banking down

Customers have been reporting issues for the past couple of hours

20 September 2018

Equifax fined £500,000 for failing to protect customer data

Credit reference agency Equifax has been fined £500,000 following an investigation into a hack last year, which compromised more than 15 million UK customer records

20 September 2018

New Barclays app feature to show your accounts with seven other banks

Barclays has launched a new feature on its mobile app that will enable all its customers to view their current accounts with seven other banks all in one place

14 September 2018

£1.8 billion of old fivers and tenners still out there – how to make them spendable again

Check now to see if you've got one - and exchange them for usable notes

4 September 2018

TSB boss to step down following IT failures

TSB boss Paul Pester has resigned following an IT meltdown in April and subsequent further problems

4 September 2018

TSB online banking down again

TSB's online banking systems are down again - after customers faced months of disruption earlier this year.

3 September 2018

TSB crashes to the bottom of our customer service poll - check how well your bank did

TSB has crashed to the bottom of our banking customer service poll, with almost half of those who rated it describing its service as 'poor' over the last six months.

31 August 2018

TSB customer? You may need to check your credit file is up to date

TSB customers should urgently check their credit scores after the bank admitted there were delays updating the credit references following its major IT problems in April.

30 August 2018

Banks told it'll be harder to blame fraud victims

Banks have been told not to assume their customers are at fault if they're targeted by sophisticated scammers

22 August 2018

Suggest a Story

Got a money-related news story that affects you? Email us