Asda introduces 50p fee for click and collect - here's how it compares to other supermarkets
Asda has introduced a 50p charge for 'Click & Collect' delivery slots but the move has frustrated some shoppers using the service during the pandemic. It joins other major supermarkets that already charge for this service. Here's what's happening and how Asda's new fee compares.
Until this month, Asda's click and collect service allowed customers to book their grocery shop online and then collect it for free from a local store at an allocated time. Shoppers could do this to not only save on time spent in the supermarket, but to also avoid paying Asda's home delivery charges, which vary from £1 to £7 depending on the time and day.
But from the start of this month, the service now costs 50p per slot. Higher charges - £1.50 for same day collection and £3.50 for collection within four hours - still apply for premium orders, whilst orders under £25 continue to attract a £4 surcharge instead of the 50p charge. The supermarket says the new 50p fee will help it to increase its capacity.
For more help on how to cut the cost of your weekly shop, see our Supermarket Shopping Tips.
Unhappy shoppers label the charge 'sneaky'
However, shoppers are frustrated with the new charge. Here's a selection of the feedback we've seen from Asda customers on Twitter:
It comes after Asda hiked the price of most home delivery slots from 12 November 2020.
Here's what other major supermarkets charge for click and collect slots
Elsewhere, other major supermarkets charge varying click and collect fees:
- Morrisons - no charge.
- Sainsbury's - free on orders of £40 or more, otherwise it’s £4.
- Tesco - £1.50.
Have your say
This is an open discussion and the comments do not represent the views of MSE. We want everyone to enjoy using our site but spam, bullying and offensive comments will not be tolerated. Posts may be deleted and repeat offenders blocked at our discretion. Please contact firstname.lastname@example.org if you wish to report any comments.