MoneySavingExpert News


Countryside and Taylor Wimpey ordered to remove 'unfair' doubling ground rent clauses from leases

Two major house builders have been ordered to remove 'unfair' leasehold clauses that allow them to double ground rents every 10 or 15 years. It comes after the competition watchdog found these terms can make it 'impossible' for people to sell or get a mortgage

18 March 2022

Shell Energy to axe £15 broadband switching 'cease fee'

Shell Energy is to scrap a controversial £15 'cease fee' it charges customers who switch away from the firm or cancel their contract, can reveal. It comes after we queried the fee with regulator Ofcom and it asked Shell Energy to explain the charge - though Shell insists it was already reviewing the fee as it prepares to take on 450,000 Post Office customers later this year.

4 October 2021

M&S Bank to close all current accounts from 31 August - so it's your last chance to switch

M&S Bank is to close all of its current accounts from August, it's been announced. But customers with credit cards, loans and insurance customers are not impacted. Here's what's happening.

24 August 2021

Morrisons scraps 'More' loyalty points in favour of personalised money-off discounts

Morrisons is to axe its 'Morrisons More' loyalty points scheme and replace it with new personalised money-off vouchers via its app

11 May 2021

Martin Lewis on how to urgently beat April price hikes (BT, British Gas, council tax and more) and tax changes founder Martin Lewis has urged households to sort out several bills and to check possible cash reclaim opportunities BEFORE the end of this month in his latest episode of The Martin Lewis Money Show on ITV

29 March 2021

M&S Bank customer? You can now bag £100+ switch bonuses from HSBC & First Direct no matter how long you’ve held your account

All M&S Bank customers can now switch to HSBC and First Direct regardless of how long they've been with M&S. M&S, which is closing all of its current accounts this summer, had previously said customers wouldn't be able to switch to its sister banks if they'd joined the group since 1 January 2018. But it's now U-turned on this decision.

26 March 2021

Warning: New and renewing O2 customers to be hit with inflation-busting price hikes

Mobile users who sign up to a pay-monthly or Sim-only contract with O2 from 25 March, including existing customers who renew their contracts after this date, will be hit with price hikes of at least 3.9% from April 2022. It comes as the provider shakes up its terms and conditions.

26 March 2021

Argos to dish out £5 gift cards to 114,000 customers with extended warranties after failing to make them aware of cheaper alternatives

More than 100,000 Argos customers who bought an extended warranty from the retailer between July 2019 and October 2020 will soon get a £5 e-gift card.

26 March 2021

Santander to close 111 branches by August - here's the full list and where you can bank instead

Santander is to close 111 branches - around 20% of its 563 UK branches - by the end of August. The bank, which blames the move on customers increasingly switching online, says this will leave 452 UK branches. We've full info on which outlets are closing and what to do if your local branch is affected.

25 March 2021