MSE News

Easyjet gives thousands of passengers longer to use refund vouchers for flights disrupted by coronavirus

Thousands of Easyjet passengers whose credit vouchers are due to expire in the next few months have had their end date extended due to ongoing uncertainty around international travel.

Normally, you have a year from these vouchers being issued to use them to book an alternative flight (though the flight can be taken later). But Easyjet has extended those that expire on or before 30 June 2021 by six months because lots of vouchers are coming up to a year from issue yet disruption is still rife so many customers are unsure what to do with them.

As we say above, you just need to use the voucher by its expiry date to book a flight, but that trip can be taken at any time in the future, up to the point at which Easyjet is selling flights for, which is currently 30 September 2022.

Passengers don't need to do anything to get this extension - Easyjet says it's in the process of contacting affected customers. Of course, do contact Easyjet if you've heard nothing in the next few weeks. Sadly, vouchers expiring after 30 June 2021 will not be extended.

See our Coronavirus Travel Rights guide for full info on what lockdown restrictions mean for trips and for details on your holiday refund rights.  

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