Car and home insurers to be banned from charging renewing customers more than newbies in loyalty penalty crackdown
Car and home insurers are to be banned from charging existing customers more at renewal than they would expect to pay if they were taking out a new policy with the same firm, as part of a ‘loyalty penalty’ crackdown.
1 June 2021
£1.8 billion in pension credit left unclaimed - how to check if you or someone you know is eligible
A former pensions minister has urged people to use this Bank Holiday weekend as an opportunity to check if elderly relatives or neighbours are missing out on £1,000s a year in pension credit, with recent figures showing up to £1.8 billion remains unclaimed. Here's how to check if you or someone you know is eligible - and what to do if so.
28 May 2021
Three to hike the cost of out-of-bundle calls and texts and some pay-as-you-go services from July
Three mobile customers who make calls or send text messages outside of their standard allowance will see prices hiked from 1 July. Some pay-as-you-go costs are also rising. But mobile users who regularly use these services can cancel contracts penalty-free as a result.
28 May 2021
Campaigners call for action to fix 'absurd' universal credit flaws stopping vulnerable people getting help managing benefits
Campaigners have called on the Government to fix "absurd flaws" with the benefits system that prevent vulnerable people from getting help from family and friends to manage their Universal Credit accounts. Without this help, campaigners warn claimants ultimately risk losing their benefits.
26 May 2021
Water firms upping direct debits of metered customers due to increased lockdown use – check NOW if you're overpaying
Households with water meters should check their bills as many firms are upping direct debits due to higher use during lockdown. And with usage over the next year likely to drop for many as restrictions ease, you could end up paying a lot more than you need to unless you take action.
25 May 2021
Virgin Mobile to increase prices for millions from July
Virgin Mobile is to hit millions of mobile customers with price hikes of 1.5% from 1 July. The provider has confirmed it started to notify affected customers about the increase in early May - but you won’t be able to cancel penalty-free unless you are out-of-contract.
25 May 2021
Atom Bank savers alarmed by messaging blunder - what you need to know
Atom Bank has mistakenly sent duplicate notifications to many of its customers, with one which warns an "external account" has been connected to savers' accounts prompting widespread alarm. The bank has temporarily restricted access to its app to stop more notifications going out, but it says it's NOT been hacked and that customers' money is safe - we've full details on what we know so far below.
25 May 2021
Covid uncertainty means holiday bookings are a risk - 19 need-to-knows to cut costs and protect your pocket in the UK and abroad
The rules on holidaying have changed radically. Until this week, in England, only stays away in self-contained accommodation were allowed, but as of 17 May hotel stays and sleepovers at friends' are back.
25 May 2021
Bulb to hike energy prices by £69/yr for millions from June – but most can save £200+/yr by switching
About 1.7 million Bulb customers will see gas and electricity bills rise for a second time this year, after the supplier announced it is raising the price of its standard credit tariff by £69/yr on average from next month. But most can beat the hikes and save £200+/yr by switching to a cheaper deal.
21 May 2021
Plusnet to hike prices for 100,000s of customers next month
Plusnet is to hit 100,000s of broadband and home phone customers with a 4.6% price hike from 30 June. The rise means some broadband customers could pay up to £18/yr more - but as the increase is written into its T&Cs, you can't cancel penalty-free unless you're outside your contract's minimum term.
20 May 2021
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3 October 2023If you're planning to buy your Christmas food shop from Asda, get ready to bag your delivery slot as bookings open from 3 October for delivery pass customers, while all shoppers will get access from next 10 October.
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption3 October 2023Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.
E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening2 October 2023E.on Next is launching a new support scheme for some of its existing customers on low incomes or with medical needs.
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'29 September 2023EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter.
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter29 September 2023The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said.
26 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
Clever ways to calculate your finances