Costa Coffee to shake-up its loyalty scheme from 29 September - here's what's happening

For full information on the new Costa Club scheme, see the outlet’s terms and conditions. 

What the shake-up means for existing Costa Coffee Club customers

Over the course of September, existing Costa Coffee Club loyalty scheme members will be automatically moved onto the coffee shop’s new Costa Club scheme. You'll be notified in advance of the shake-up but you can't opt out of the transfer and stick with the old scheme. We had initially written this change would come in from 29 September but Costa has since clarified this date is for new users only. 

Under the new scheme you'll receive one bean for every 40 unused points accrued. Any points under 40 will be rounded-up to 40 to give you a bean. Under the current membership scheme, 40 points are worth 40p, so you'd need 330 points to get a free medium latte, for example. But when these points are converted into beans, you'll only need 320 points to get eight beans and the same free latte. 

Some, however, may lose out from the switch depending on how much they typically spend per drink. 

But overall under the new scheme, you should earn freebies more quickly as you need to spend less to accrue rewards. If, however, you spend your points on food at Costa Coffee, you may want to consider redeeming them as soon as possible as you won't be able to redeem 'beans' on food, only on drinks. 

You can continue to use the same loyalty card to accrue rewards once you've switched, although if you prefer you can apply for a new card free of charge at any Costa Coffee shop or online at Costa Coffee. Those who use Costa Coffee's existing app to earn rewards digitally will also be able to continue to use this once the new scheme has launched.