September 2021

BT is facing a £600 million class action case amid claims some 2.3 million customers have been overcharged for their landline since October 2015. The bid has been approved by the Competition Appeal Tribunal (CAT) and the case will now proceed to a full trial, though BT continues to deny the claims.

Most MoneySavers WON'T risk going on holiday abroad without travel insurance, a new MoneySavingExpert.com poll has found. However, those holidaying in the UK said they are less likely to take out an insurance policy. 

Almost two thirds (61%) of MoneySavers do most of their shopping online, compared with just over a quarter (27%) who prefer to shop in store (and the rest said they didn't have a preference), a new MoneySavingExpert.com poll has found. 

Former customers of failed supplier Green Network Energy (GNE) will be moved onto EDF’s pricey standard variable tariff (SVT) from October, with the cheap tariffs they were initially switched to set to end. If you were on one of these deals, switch now or you could end up overpaying.  

Asda shoppers will be able to buy food and drink at new convenience stores set to open at 28 EG Group petrol stations across the UK later this year. It follows the trial of the 'On The Move' shops at five forecourts over the past 11 months. But while the shops will stock 2,500 products from Asda, prices can differ to the supermarket's main stores.  

AXA Insurance UK will no longer sell own-brand overseas and UK travel insurance policies to new customers, the firm has announced. However, existing policyholders remain covered for the duration of their policy.

One in 10 shoppers using buy now, pay later (BNPL) services have been chased by debt collectors, rising to one in eight young people, according to new research from Citizens Advice.

The contactless card payment limit rose from £45 to £100 on 15 October. But Bank of Scotland, Danske Bank UK, Halifax, Lloyds and Starling will let you set your own limit, with Santander becoming the latest to also do so. Some providers will also let you turn off contactless completely. Here's what you need to know.

Thirteen energy suppliers have gone bust in recent weeks, including Igloo, Pure Planet, Avro and People's Energy, leaving about two million energy customers needing a new supplier. Ofgem has now appointed a provider to take over for most of these – we've analysis of what it means for your energy bill, and how the new supplier stacks up to the old one below. 

Igloo Energy, Symbio Energy and Enstroga, which combined have more than 230,000 customers, have become the latest energy providers to cease trading – making a total of nine suppliers to go bust this month. If you're a customer of these failed firms, your energy supply will continue and credit balances are protected. But DON'T switch now – sit tight and wait until your new supplier has contacted you.