Millions more Vodafone customers will see their bills rise by 8.2% from 1 April - here's all you need to know about the increase
Millions more Vodafone customers on a mobile, tablet, smartwatch or broadband contract will see their bills rise by 8.2% from 1 April. Here's all you need to know about who is affected and what's happening.
If you're impacted, you may also want to read our guide on How to find cheap broadband deals, as well as use our Broadband Unbundled and Cheap Mobile Finder tools if you're now thinking of switching - just check for any early exit penalties first.
The price rise follows a swath of other hikes elsewhere, with millions of BT, EE, Plusnet, Shell and TalkTalk customers to be hit by price increases of up to 9.3%, while O2, Three and Virgin Mobile customers will see increases of up to 11.7%.
We've asked Vodafone exactly how many customers are affected and will update this story when we know more.
Here's how much Vodafone prices will rise by
Vodafone is upping prices based on February's Retail Prices Index (RPI) figure published by the Office for National Statistics, with the price increase taking effect from 1 April 2022. Those impacted include:
- Mobile, tablet or smart watch users who signed up before 9 December 2020. They will see prices rise by 8.2% from 1 April.
- Home broadband users who signed up before 2 February 2021. They will see prices rise by 8.2% from 1 April.
As previously announced, mobile, tablet and smart users who signed up after 8 December 2020, and home broadband users who signed up after 1 February 2021 will see price hikes of 9.3%, which is based on December's Consumer Price Index (CPI) figure of 5.4% plus 3.9 percentage points.
Thousands of customers are out of contract and free to leave, so check if you can switch and save
Vodafone has thousands of customers who are out of contract and have simply been rolled on to often pricier tariffs without signing up for them. But if that's you, you can leave at any point penalty-free - and given the best broadband and mobile deals tend to be for newbies, there's a good chance you're overpaying anyway. Check prices elsewhere and switch if you can get a cheaper deal.
Alternatively, if you're willing to stay, you can try haggling and see if your provider will match or beat a deal you've found elsewhere. See our broadband haggling and mobile haggling guides for more help.
Within your minimum contract term? You CAN'T cancel penalty-free
If you're in contract - meaning you actively signed up to a new tariff within the last year or possibly two (do check) - the price rise will likely be part of that contract and sadly you won't be able to cancel penalty-free.
But if you're unhappy with the price rise, you should note when your contract's due to end and start looking for new deals nearer the time.