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Tesco to scrap paper Clubcard statements and vouchers for selected customers – opt in now to keep them

Tesco will no longer send out paper Clubcard statements or vouchers to selected customers unless they specifically tell the supermarket giant they want to keep receiving them. 

The company is making the change from the first week of May and shoppers will have to actively tell Tesco they want to keep hold of paper options if they do still want them. If not, customers will start getting them via email.

Tesco said its shake-up will affect those customers who regularly use its services online, and that it will email those users to let them know about the move. It wouldn't tell us how many people are impacted, but if you don't receive the email, you aren't affected.

It comes as supermarkets including Asda, Lidl and Waitrose push for a 'digital-first' approach when it comes to savings and loyalty schemes – in some cases forcing customers to use smartphones to take advantage.

If you want to slash your shopping costs, see our Supermarket shopping tips guide, or visit our Reclaim and boost Tesco vouchers guide for full help and info on how to get the most from Tesco's Clubcard scheme.

Those affected must opt back in to keep their paper statements and vouchers

If you have got an email and want to keep receiving your quarterly Clubcard statement and vouchers by post, you'll need to actively opt back in. 

You can do this by signing in to your MyClubcard account online, clicking on 'statement preferences' and changing it back to 'by post'. You'll have until Thursday 5 May to do this if you want to receive your May statement by post.

If you change your preferences after 5 May, you'll receive your May statement and vouchers by email, but will then receive your August and later statements and vouchers by post. 

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