2025

The independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – has confirmed plans to start charging claims firms and other "professional representatives" to bring complaints from 1 April 2025. But you'll still be able to do this yourself for free.

Netflix is raising prices across all of its plans by up to £24 a year for both new and existing subscribers. The increases came into effect for newbies on Thursday 6 February, while existing members will be given 30 days' notice by email.

Sainsbury's has added a new 'Spend Lock' feature to its Nectar loyalty app that prevents your points from being redeemed without your knowledge. It follows a spate of complaints in recent months from shoppers claiming their points had been stolen.

British Airways (BA) has announced sweeping and controversial changes to its 'Executive Club' loyalty scheme for frequent flyers. The shake-up means you'll likely need to spend a lot more with BA from 1 April 2025 if you want to earn any perks. Here's what you need to know.

If you've got Sky TV, Sky can put your price up during your two-year contract without telling you what rises to expect before you sign up AND without letting you leave penalty-free. Thought this kind of thing was supposed to be banned? So did we. But our investigation can now reveal that Sky is exploiting a surprising gap in the new rules – leaving its TV customers in the lurch.

If you're a Zing user, you should spend, move or withdraw your funds before it shuts down on 22 May 2025. It's unclear if you'll still be able to access your cash after this deadline, so it's best to move your money beforehand.

If you're in full-time or part-time work in the UK, you could get 18 consecutive days off work in 2025 by taking just nine days of annual leave – or 24 consecutive days off by taking 13 days of leave. But don't hang about if you want to do it, particularly if holiday gets booked up quickly where you work.

An online tool to apply for Lasting Power of Attorney (LPA) is still not available despite being announced over a year ago – and the Government has confirmed that it doesn't have a launch date. This means a tricky paper form remains the only way to apply for this crucial protection. Below, we explain how the process is set to change.

Government-backed energy-efficiency measures intended to keep your home warm and lower your bills could instead be putting your property at risk of damp, mould and other serious issues. It comes after an independent body uncovered "widespread cases of poor quality" solid wall insulation fitted since 2022.

If you're one of the 3.4 million taxpayers yet to file their online self-assessment tax return or pay the tax due, you have just days left until the deadline. You must act soon as those who miss the deadlines face fines of at least £100 – plus 7.25% interest on any late tax payments.