Administration
Mis-sold customers of Wage Day Advance and Juo Loans won't be given full compensation
Administrators for payday loan providers Wage Day Advance and Juo Loans, which collapsed in February, have admitted that customers who are owed compensation will only receive a "partial payment" for their claims
3 April 2019
Online estate agent Emoov goes into administration
Online estate agent Emoov is set to go into administration, sparking fears customers could be left out of pocket
4 December 2018
House of Fraser to start issuing replacement gift cards
Some House of Fraser customers who had gift cards when the department store went into administration have today begun receiving letters telling them they will be issued with replacement e-vouchers, MoneySavingExpert can reveal
11 October 2018
Poundworld goes into administration - but no stores are closing for now
Poundworld has become the latest retail casualty on the British high street as it called in administrators today
11 June 2018
Toys R Us set to close in six weeks
Here are need-to-knows for customers with gift cards, online orders, return rights and 'Take Time to Pay' issues
14 March 2018
Suit hire firm Greenwoods goes into administration - your rights
Greenwoods, the menswear and formal hire firm, went into administration last week
13 September 2017
Jaeger falls into administration
Jaeger has collapsed into administration after struggling to come to terms with a challenging trading environment
10 April 2017
Shoe store Brantano slides back into administration - what you need to know
Brantano has called in administrators for the second time in just over a year
24 March 2017
Car hire agency Atlas Choice enters administration – your rights
Deloitte has been appointed administrator of the car hire agency after 100s of customer bookings were cancelled
19 January 2017
American Apparel UK goes into administration – your gift card, return and refund rights
Customers are now unable to use their gift cards or get refunds for returned items
8 November 2016
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24 November 2021
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Trainline passengers vent their anger after company unexpectedly withdraws 50% off railcards Black Friday deal just days after launch
29 November 2021![]()
Customers have been left frustrated after a shock U-turn by Trainline meant they could no longer get 50% off a new railcard. Shoppers were told they had until 17 December to use the discount code, however Trainline instead closed it on 26 November - nearly three weeks early. -
UK regulator says 47,000 'mortgage prisoners' trapped on loans they can't afford to leave
29 November 2021![]()
Banks and building societies have been urged to relax their lending rules to help almost 50,000 'mortgage prisoners', who are trapped in expensive mortgages and are unable to switch to a cheaper deal. -
Your travel refund rights explained amid Covid-19 shake-up
29 November 2021![]()
Holidaymakers with trips booked to Spain, Switzerland and Israel face disruption due to new Covid-19 entry requirements for all three destinations - including Spain banning unvaccinated tourists from 1 December. Below we explain what's changing and your refund rights if you can no longer travel. -
Coronavirus Travel Rights
29 November 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more. -
Government brings back PCR tests and isolation requirements for travellers returning to the UK
27 November 2021![]()
New measures include testing and isolation requirements for travellers to the UK and a strengthening of mask-wearing guidance in England.
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Martin Lewis: What makes us human – the sharing of ideas and knowledge
29 November 2021![]()
I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes". -
Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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