ATOL
One in three Thomas Cook refund claims still to be paid
Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
6 December 2019
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
Travel firms have been facing turbulent times due to factors including Brexit. Here are some steps to boost your protection
21 May 2019
Monarch customers to be sent ATOL claim forms by next Wednesday
Monarch customers who are waiting to make an ATOL claim will be sent forms by Wednesday
4 October 2017
Beware booking with Monarch during huge uncertainty
Monarch Airlines has been granted a 24-hour extension to its ATOL licence, until 11.59pm on Sunday
1 October 2017
Millions of travellers set to have better protection when booking holidays
An extra 10 million passengers who book package holidays could have better protection if new rules are approved
14 August 2017
ATOL protection set to be extended to those booking DIY packages via airline websites
Holidaymakers booking their own DIY package holiday via an airline's website could soon be protected if a firm goes bust
4 July 2017
Alitalia goes into administration - your rights
Italian national airline Alitalia has been put into administration by the Italian government
3 May 2017
Thousands of holidays hit as Diamond Shortbreak Holidays stops trading
Tour operator Diamond Shortbreak Holidays has ceased trading, with all its 8,000 upcoming bookings now cancelled
17 March 2017
Swan Hellenic and Voyages of Discovery parent firm goes bust – all future cruises cancelled
All Leisure Holidays Ltd has ceased trading today, affecting over 13,000 customers
4 January 2017
Alpharooms customers' hotel rooms not paid for due to 'technical issues'
Holidaymakers have reported being asked to pay again for already booked hotel rooms
17 October 2016
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18 May 2022
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Debt cost-cutting masterclass
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Two MoneySavers reclaim £1,000+: How to check and challenge incorrect water bills if you use a soakaway or septic tank
19 May 2022![]()
Two MoneySavingExpert.com users have secured refunds and compensation worth thousands - and reduced their waste water bills - after arguing their bills should have been lower as their homes aren't connected to public sewers. Here's how others in England and Wales can maybe do the same. -
Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill – here’s what you can do
18 May 2022![]()
More than 100,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch. The cashback scheme has implemented a temporary fix, which sees cashback paid into your bank account, for now. Here is all you need to know. -
Lloyds Banking Group to shut another 20 Lloyds branches and eight Halifax outlets - here's what's happening
18 May 2022![]()
Lloyds Banking Group has announced a further round of branch closures, with 28 more outlets being shut across the UK between August and November this year. The closures are made up of 20 Lloyds Bank branches and eight Halifax outlets. -
Hit by passport application delays? Your travel and compensation rights explained
17 May 2022![]()
With record numbers lodging passport applications after putting off renewals during the pandemic, delays at the Passport Office are threatening to derail holidays for many. We round up your travel and compensation rights. -
Households should ignore scam emails WRONGLY telling them to claim council tax rebates from energy regulator Ofgem
17 May 2022![]()
Beware scam emails wrongly telling you to click a link to sign up for both a council tax rebate and an energy bill discount. It comes as MoneySavingExpert.com (MSE) has received several reports from individuals who've received these emails. Here's what you need to watch out for.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022![]()
Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
Clever ways to calculate your finances
