MoneySavingExpert News

ATOL

Dream World Travel customer? Here are your holiday and refund rights

Holidaymakers affected by Dream World Travel going bust in July may still be able to travel as planned. For those who can't, you may be able to claim a refund via a new claims portal set-up by the aviation regulator.

18 August 2022

One in three Thomas Cook refund claims still to be paid

Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target

6 December 2019

Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected

Travel firms have been facing turbulent times due to factors including Brexit. Here are some steps to boost your protection

21 May 2019

Monarch customers to be sent ATOL claim forms by next Wednesday

Monarch customers who are waiting to make an ATOL claim will be sent forms by Wednesday

4 October 2017

Beware booking with Monarch during huge uncertainty

Monarch Airlines has been granted a 24-hour extension to its ATOL licence, until 11.59pm on Sunday

1 October 2017

Millions of travellers set to have better protection when booking holidays

An extra 10 million passengers who book package holidays could have better protection if new rules are approved

14 August 2017

ATOL protection set to be extended to those booking DIY packages via airline websites

Holidaymakers booking their own DIY package holiday via an airline's website could soon be protected if a firm goes bust

4 July 2017

Alitalia goes into administration - your rights

Italian national airline Alitalia has been put into administration by the Italian government

3 May 2017

Thousands of holidays hit as Diamond Shortbreak Holidays stops trading

Tour operator Diamond Shortbreak Holidays has ceased trading, with all its 8,000 upcoming bookings now cancelled

17 March 2017

Swan Hellenic and Voyages of Discovery parent firm goes bust – all future cruises cancelled

All Leisure Holidays Ltd has ceased trading today, affecting over 13,000 customers

4 January 2017