Banking

Complaints about Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half the total number of complaints lodged with the Financial Ombudsman Service (FOS) in the first half of 2016.

If you had a NatWest or RBS student current account between November 2002 and March this year and you haven't already been contacted about receiving a refund for wrongly charged interest, you can expect a letter detailing how much you're being refunded by 1 November.

Some Nationwide customers have found that payments due to leave their accounts today don't appear to have done so – though Nationwide insists outgoing direct debits have reached their destinations and customers' balances are simply failing to update due to technical problems.

The number one way to earn Avios points on a credit card will be scrapped later this year in a huge blow to thousands of customers.

High street bank TSB i s reviewing the 5% rate it pays out to savers on its best-buy Classic Plus account, MoneySavingExpert.com understands.

Tens of thousands of people who held a student current account with RBS or NatWest between 2002 and March 2016 are due to receive a refund of overdraft charges.

HSBC has fallen into last place in our latest banking poll with just 38% of its current account customers rating it 'great' for customer service, while First Direct has extended its six-year reign at the top of the table with 91% giving it the thumbs up.

Rewards and interest rates on Lloyds', Halifax's and Bank of Scotland's flagship current accounts could be under threat, after their parent company Lloyds Banking Group said it will conduct a review as a result of "changing market conditions".

Santander is taking an axe to its flagship 123 current account by chopping the headline interest rate in half later this year, MoneySavingExpert.com can reveal.