Benefits

The Work and Pensions Committee has today published a report condemning HM Revenue & Customs and credit checking firm Concentrix for their "gross failure of customer service".

Many people with children and/or a disability set to receive the universal credit benefit won't be hit as hard as expected after Chancellor Philip Hammond today announced a scale back of previously announced cuts.

If you had your tax credits wrongly stopped by HM Revenue & Customs contractor Concentrix, you may be able to claim compensation on top of backdated payments, MoneySavingExpert.com can reveal – and some have already been sent up to £100.

HM Revenue & Customs has announced that it's ended its tax credits fraud contract with the controversial Concentrix with immediate effect. It follows massive criticism of the contractor's performance and claims hundreds have had their tax credits wrongly stopped.

Tax credit claimants who say their benefits were wrongly stopped by HM Revenue & Customs contractor Concentrix will tell their stories to MPs at a parliamentary evidence session tomorrow (Thursday 13 October).

If your entire tax credit claim was wrongly stopped by the contractor Concentrix you'll receive a lump sum repayment, HM Revenue & Customs said today – but if only part of your claim was removed or reduced, you'll have to wait to get the money back in instalments.

If you've had your tax credit payments wrongly stopped by the troubled contractor Concentrix, it's possible to appeal and get backdated payments. Here's what to try, plus stories from those who've had credits stopped, including a single mum whose appeal is still ongoing despite her calling 67 times in one day.

Around 2,000 appeals against tax credit cuts will be examined by tax officials in the wake of HM Revenue & Customs' decision to axe a controversial contractor hired to cut fraud, it emerged today.

A controversial contractor hired by HM Revenue & Customs to cut tax credit fraud won't have its contract extended beyond May 2017 after massive criticism of its performance and claims hundreds have had their tax credits wrongly stopped.

A major study by the new Money and Mental Health Policy Institute has found more than 70% of those with mental health problems believe their condition has hit their finances – and almost 60% have taken on additional borrowing as a result.