Broadband costs

Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed. But, as MoneySavingExpert.com (MSE) founder Martin Lewis has warned, the new rules will still allow for above-inflation price rises.

"Terrible" inflation-busting mobile and broadband price hikes are to be probed by the Chancellor after Martin Lewis grilled him on the issue. In an interview with the MoneySavingExpert.com founder, Jeremy Hunt said he would write to the competition and markets watchdog and "get to the bottom of it".

Most Now Broadband customers will see their bills increase by £42 a year (£3.50 a month) from 5 July, the provider has announced. However, those on its social tariff won't see prices rise, while those who are affected can cancel penalty-free. Below we've full info on the increase and what you can do about it.

Millions of households on low incomes are missing out on average savings of almost £150 a year on their broadband bills, according to Ofcom. The industry regulator has called on providers to better advertise discounted deals for those on benefits – see a full list of available tariffs below.

Jobseekers may be able to get six months' worth of free broadband from TalkTalk under a new partnership with the Government and Jobcentre Plus. Following a successful trial, it's now been rolled out nationwide and with no contract, there's no obligation to continue after the six months is up. We explain what you'll get under the initiative and how to apply. 

Major broadband providers now have to give customers a minimum guaranteed speed before they sign up – and if speeds subsequently drop and cannot be fixed within one month, you'll be able to ditch your contract penalty-free.

The cheapest fibre broadband deals on average have dropped to the lowest in years at under £19/month, new research from MoneySavingExpert.com reveals – check now to see if you're paying too much.