MSE News


Credit and debit card charges banned from Saturday - what you need to know

You should no longer be charged a fee for opting to pay by credit or debit card – but admin fees are still allowed

9 January 2018

Councils not providing info on appealing car parking fines – know your rights

Local authorities are not doing enough to highlight the appeals process to those slapped with parking fines

7 February 2017

Households facing sharp rise in council tax bills over next two years – do you qualify for a discount?

Local authorities in England will be given the go-ahead to plug the gap in social care funding by raising council tax

15 December 2016

'Mum was living with someone with dementia so she got £3,000 council tax back.' Can you reclaim?

10,000s of people who've lived with someone with a 'severe mental impairment' may be able to reclaim council tax

27 September 2016

Council gives parents temporary reprieve on some term-time holidays

Derbyshire County Council is thought to be the first in the country to temporarily scrap many term-time holiday fines

22 September 2016

Respond to your council's household enquiry form – or risk a £1,000 fine

A household enquiry form is being sent to every home in the UK, but don't ignore it – you could face a £1,000 fine

16 September 2016

Charges for unpaid council tax 'push people further into debt'

Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice

8 July 2016

Got an annexe? Check if you're due a council tax discount

More than 2,400 homes have claimed a council tax discount for having a self-contained 'granny flat', can you?

24 March 2015

Motorists to be given 10 minute leeway when parking tickets run out

A change in the law is planned to take effect in the next few weeks which will see the leeway applied to council parking

6 March 2015

Thousands make pothole damage claim

Almost 50,000 drivers made claims against councils for damage caused to their vehicles by potholes in 2013/14

26 January 2015

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