MoneySavingExpert News

Debt help

Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?

Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.

13 July 2021

New help for millions in debt crisis - you can now get two months' 'breathing space' from interest and enforcement action

New rules giving those in England and Wales who are struggling with problem debt a 60-day grace period to get their finances back under control come into force today, in a huge victory for MoneySavingExpert.com and others who've campaigned hard on the issue.

4 May 2021

Martin Lewis helps mum clear £30,000 debts - here's how she did it

Martin Lewis has helped a struggling mum to clear £30,000 in debt with the help of his tips - and if you're struggling with debt, here's how you can cut your costs and do the same

22 January 2021

Martin Lewis' 'how to slash all debt costs' January masterclass

Can't afford to clear your debt? You can't afford not to try to move it to 0%, MoneySavingExpert.com founder Martin Lewis writes. You could save £1,000s on credit cards, mortgages, overdrafts, loans, store cards, buy-no-pay-later (BNPL) and more - here's how

21 January 2021

'Irresponsible' Klarna ads banned by advertising watchdog

Four 'irresponsible' Instagram posts promoting buy now, pay later service Klarna have been banned

23 December 2020

Victory over debt threats as Government agrees to end distressing default letters

The Government has today agreed to change old laws which force lenders to send intimidating letters to people struggling with debt, in a key campaign victory for the Money and Mental Health Policy Institute charity set up by MoneySavingExpert.com founder Martin Lewis

7 October 2020

Millions in debt crisis to be helped by two-month 'breathing space'

New rules which will give people struggling with problem debt a grace period of 60 days to get their finances back under control are set to help millions, according to new estimates published by the Government

6 February 2020

Record numbers taking out voluntary arrangements to cope with debts

Record numbers of Individual Voluntary Arrangements were taken out last year by people struggling with debt, according to new Government figures

31 January 2020

Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers

Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do

8 March 2019

Charities call for action against rule-breaking bailiffs

A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange

13 November 2018