Ebico

Energy supplier Ebico is ending its variable, zero-standing charge tariff, and moving all 46,000 customers on it to a higher priced deal – blaming Ofgem's incoming price cap for the move. 

SSE has paid £665,000 in compensation after taking almost six months to switch customers on to a new tariff, following the end of its 'white label' partnership with Ebico.

Ebico customers who were moved to SSE for their gas and electricity need to check their bills now to avoid being stung by higher prices.

Nottingham City Council has launched "Robin Hood Energy", which it says is the first council-owned, not-for-profit energy company to supply households across England, Scotland and Wales since nationalisation of the industry in 1948. But is it any good?

Co-op Energy was a customer service darling last December, with 63% of its customers rating it great and just 7% rating it poor. But in a staggering turnaround, just six months later over half of its customers (56%) rate its service as poor and just 22% rate it great. 

Energy firms must tell customers about cheaper tariffs available from their other brands under new rules taking effect this autumn.

Ovo Energy has topped our poll for customer service for the second time running with more than 80% of its users rating its service as "great". At the other end of the scale, Npower remains last for the third poll running.

Britain's big six energy companies will face fines unless they open up the electricity market to competition from independent rivals, under proposals by Ofgem.

Millions are being walloped by energy price hikes this winter, but it's not just the big headline-making firms upping bills. Hundreds of thousands of households are also being hit by smaller companies increasing costs as well.