Energy UK
Switches to small energy suppliers hit record highs amid heatwave
More than 480,000 customers switched electricity supply last month with record numbers favouring small suppliers
13 July 2018
Record numbers switched electricity supplier in 2016
Last year, around a million more people switched their electricity supply than in 2015
13 January 2017
Energy providers to be investigated over excess profits claim – switch your supplier to save
The Business Secretary is to investigate an allegation that the 'big six' make more money than they admit to
14 November 2016
Forced prepay meter installations could be banned for the most vulnerable customers
Charges for forced installations will be capped and the most vulnerable will be totally exempt, says Ofgem
14 September 2016
Up to 11,000 hit by gas metering blunder – are you affected?
Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed
23 August 2016
Energy switches now possible in 17 days, but not for all suppliers
If you're looking to switch energy provider, from today it could take half as long as it did in the past, DECC announces
14 January 2015
Switched energy firm in the past six years? You may be due a share of £153m
Energy customers are being urged to contact their previous gas and electricity supplier to reclaim credit owed
10 September 2014
Energy switching times to be cut in half
Energy customers will be able to switch providers in two and a half weeks by the end of 2014, the Govt says
21 April 2014
Annual energy statements 'not working'
16 February 2011
Which energy firm is worst for customer service?
8 December 2010
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22 March 2023
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Beat April price hikes
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Superfast fibre '£18/month'
Broadband hikes are coming
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Tesco Clubcard triple-up axed
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Ovo launches one-year fixed tariff – but is it worth switching to?
24 March 2023![]()
Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year. -
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know
24 March 2023![]()
BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically. -
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax
23 March 2023![]()
If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently. -
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings
23 March 2023![]()
The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn. -
Broadband and mobile users to be hit with price hikes of up to 17.3% in April – here's what you need to know
23 March 2023![]()
Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
5 December 2022![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: The one thing everyone aged over 66 needs to know
29 November 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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Clever ways to calculate your finances
