We use cookies to make the site easier to use. Read our cookies policy

MSE News

Energy UK

Switches to small energy suppliers hit record highs amid heatwave

More than 480,000 customers switched electricity supply last month with record numbers favouring small suppliers

13 July 2018

Record numbers switched electricity supplier in 2016

Last year, around a million more people switched their electricity supply than in 2015

13 January 2017

Energy providers to be investigated over excess profits claim – switch your supplier to save

The Business Secretary is to investigate an allegation that the 'big six' make more money than they admit to

14 November 2016

Forced prepay meter installations could be banned for the most vulnerable customers

Charges for forced installations will be capped and the most vulnerable will be totally exempt, says Ofgem

14 September 2016

Up to 11,000 hit by gas metering blunder – are you affected?

Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed

23 August 2016

Energy switches now possible in 17 days, but not for all suppliers

If you're looking to switch energy provider, from today it could take half as long as it did in the past, DECC announces

14 January 2015

Switched energy firm in the past six years? You may be due a share of £153m

Energy customers are being urged to contact their previous gas and electricity supplier to reclaim credit owed

10 September 2014

Energy switching times to be cut in half

Energy customers will be able to switch providers in two and a half weeks by the end of 2014, the Govt says

21 April 2014

Annual energy statements 'not working'

16 February 2011

Which energy firm is worst for customer service?

8 December 2010

Suggest a Story

Got a money-related news story that affects you? Email us

How this site works

We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).

Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
We often link to other websites, but we can't be responsible for their content.
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. Its stance of putting consumers first is protected and enshrined in the legally-binding MSE Editorial Code.

Please read the Full Terms & Conditions, Privacy Policy, Cookies Q&A, How this site is financed and MSE's Editorial Code.

More tools from