Energy UK

More than 480,000 customers switched their electricity supply last month - with the highest ever numbers favouring smaller suppliers.

The Business Secretary is to investigate an allegation that the 'big six' energy suppliers are making more money out of loyal customers than they're admitting to. But regardless of the outcome of the inquiry, switching your supplier is the best way to bag big savings on your energy bills.

Forced installations of prepay energy meters for those in debt with their supplier could be banned for the most vulnerable customers, Ofgem has proposed.

A major flaw in the way some gas meters are read is an industry-wide problem that may have affected as many as 11,000 energy customers, with many having been overcharged and owed a refund by suppliers, it was revealed today.

If you're looking to switch energy provider, from today it could take half as long as it did in the past, following a voluntary move by suppliers to make the process easier and quicker.

Households are being urged to contact their previous gas and electricity supplier to grab a share of £153 million in unclaimed credit via a new website, but MoneySavingExpert.com has been helping users reclaim their money for a long time.

Energy customers will be able to switch providers in two and a half weeks – half the time it currently takes – by the end of the year, the Government said today.

New annual energy statements are failing consumers despite their pivotal role in the regulator's plans to create a competitive market, it is claimed.

Npower has been rated the worst energy firm for service by a consumer watchdog in a new complaints league table launched today.