Chased by debt firms for British Gas and E.on bills you don't owe? Here's step-by-step help on how to get 'em off your back
Hundreds of people say they've been wrongly sent letters by a debt collector on behalf of energy firms including British Gas and E.on.
7 June 2022
E.on Next customers given refunds after some paying by direct debit were overcharged – here's all you need to know
E.on Next has issued refunds and goodwill payments to customers after an error meant some users on standard tariffs were overcharged. The energy firm says the issue is now resolved and customers won't need to do anything to get their money back - but you should check your bill if you think you might have been affected.
16 March 2022
E.on Next customers hit by billing blunder with direct debit payments delayed - make sure you put aside enough cash to cover your bill
A technical hitch at energy supplier E.on has meant potentially thousands of customers will have their direct debit payments taken two weeks later than usual, and so users should put aside enough cash in their accounts to cover the bill when it is due.
9 March 2022
EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise
All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.
18 February 2021
E.on prepay customers 'left without heating' after thousands of top-ups delayed
Furious E.on pay-as-you-go energy customers say they've been left without heating and power in the middle of winter after their online top-ups failed to go through. But you can top-up over the phone in the meantime if you're struggling online
6 January 2021
E.on now lets you fix your monthly bill - but that peace of mind will cost you
E.on has launched a new tariff with a fixed monthly bill, regardless of how much energy you actually use
9 August 2018
E.on to hit customers with SECOND price hike in August
E.on has become the latest of the big six energy firms to announce it's increasing prices
19 June 2018
MSE victory as E.on changes smart meter letters to let customers know they don’t HAVE to get one
Big six energy firm E.on has changed the smart meter letters it sends to customers
14 May 2018
Energy back-billing ban now in force
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault
1 May 2018
E.on standard tariff customers will see their bills rise from today
From today, two million customers on E.on's standard variable tariff will see their energy bills rise
19 April 2018
Beat April price hikes
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Ovo launches one-year fixed tariff – but is it worth switching to?24 March 2023Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year.
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know24 March 2023BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax23 March 2023If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently.
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings23 March 2023The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
11 extreme beauty MoneySavers – will you try them?21 March 2023
10 free & cheap ideas to treat Mum on Mother's Day2 March 2023
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