E.on Next customers given refunds after some paying by direct debit were overcharged – here's all you need to know
E.on Next has issued refunds and goodwill payments to customers after an error meant some users on standard tariffs were overcharged. The energy firm says the issue is now resolved and customers won't need to do anything to get their money back - but you should check your bill if you think you might have been affected.
16 March 2022
E.on Next customers hit by billing blunder with direct debit payments delayed - make sure you put aside enough cash to cover your bill
A technical hitch at energy supplier E.on has meant potentially thousands of customers will have their direct debit payments taken two weeks later than usual, and so users should put aside enough cash in their accounts to cover the bill when it is due.
9 March 2022
EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise
All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.
18 February 2021
E.on prepay customers 'left without heating' after thousands of top-ups delayed
Furious E.on pay-as-you-go energy customers say they've been left without heating and power in the middle of winter after their online top-ups failed to go through. But you can top-up over the phone in the meantime if you're struggling online
6 January 2021
E.on now lets you fix your monthly bill - but that peace of mind will cost you
E.on has launched a new tariff with a fixed monthly bill, regardless of how much energy you actually use
9 August 2018
E.on to hit customers with SECOND price hike in August
E.on has become the latest of the big six energy firms to announce it's increasing prices
19 June 2018
MSE victory as E.on changes smart meter letters to let customers know they don’t HAVE to get one
Big six energy firm E.on has changed the smart meter letters it sends to customers
14 May 2018
Energy back-billing ban now in force
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault
1 May 2018
E.on standard tariff customers will see their bills rise from today
From today, two million customers on E.on's standard variable tariff will see their energy bills rise
19 April 2018
Back-billing ban to apply to all energy firms
All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules
5 March 2018
11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details16 May 2022Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
16 May 2022The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals.
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights16 May 2022Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below.
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills16 May 2022NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details.
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained13 May 2022Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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