Eon

E.on Next has opened its 'Pledge' variable tariff to new, as well as existing, direct debit customers. It promises a 3% discount (about £50 a year on typical use) on the Price Cap for a year. We've full info below. 

If you're an E.on Next customer, look out for a message from the firm offering you up to 50% off your bills this winter. The supplier has launched a new support scheme for some of its existing customers on low incomes or with medical needs.

Many E.on Next customers could make an easy saving on their energy bills over the next year by switching to the firm's 'Pledge' tariff, according to MoneySavingExpert.com founder Martin Lewis, who shared the tip in a new video briefing today (Thursday 21 September).

E.on Next has become the first big-name energy supplier to launch a fixed tariff costing less than the Price Cap that's available to both new and existing customers. It's currently the cheapest 'open market' deal, costing 2% less than the current Energy Price Cap, though the tariff will cost more than the Cap once it falls from Sunday 1 October. We've full info on whether it's worth considering below.

E.on Next will pay 500,000 customers £8 each in compensation after they struggled to get through to the firm on the phone last year. Below we explain who will get these payments and how.

Four energy firms – E.on Next, Good Energy, Octopus Energy and Ovo Energy – have paid millions in compensation to households. It comes after some of the firms failed to provide final bills on time, while some charged some users more than the maximum rates allowed.

Hundreds of people say they've been wrongly sent letters by a debt collector on behalf of energy firms including British Gas and E.on, asking for payment of unpaid bills. But DON'T ignore these letters even if you don't owe the cash – we'll take you through step-by-step help on what to do if you get one. 

A technical hitch at energy suppliers E.on Next and Sainsbury's Energy - which are both operated by E.on - means potentially thousands of customers will have their direct debit payments taken two weeks later than usual, and so users should put aside enough cash in their accounts to cover the bill when it is due.

Millions of EDF, Eon, Npower and Scottish Power customers will see energy bills hiked by £96/yr on average from 1 April. All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal. 

Furious E.on pay-as-you-go energy customers say they have been left without heating and power in the middle of winter after the firm admitted thousands have seen delays in online and app payments reaching meters. But you can top-up over the phone in the meantime.