900,000 Virgin Media customers affected by data breach
Virgin Media has apologised after a database containing personal details of 900,000 customers was accessed without permission due to being "incorrectly configured"
6 March 2020
British Airways set to be fined £183m over data breach
British Airways is facing a fine of £183.39 million after a data breach last year
8 July 2019
Pension cold-calling to be banned from January
Pension cold-calling will be banned from Wed 9 Jan, in a bid to tackle pension scams
20 December 2018
BT fined for sending nearly five million spam emails
BT has been fined £77,000 by the information watchdog after it sent nearly five million nuisance emails to customers
21 June 2018
MoneySupermarket fined for emailing customers who'd asked not to be contacted
Comparison site MoneySupermarket has been fined £80,000 after emailing customers who had opted out of marketing
20 July 2017
Watchdog to contact 1,000 firms over nuisance calls concerns
The Information Commissioner's Office wants to ensure firms that buy and sell people's data are acting lawfully
23 November 2015
Carphone Warehouse customer? Protect yourself after data breach
Carphone Warehouse customers are encouraged to alert their bank about a potential data breach as soon as possible
10 August 2015
Investigation launched into claims that pensions data is being sold to criminals
An investigation has been launched into claims that millions of people's pension pot details are being sold to criminals
30 March 2015
Government to get tough on companies making nuisance calls
Firms plaguing people with nuisance calls and texts face a Government clampdown as new laws take effect from 6 April
25 February 2015
Travel insurer Staysure hit by data breach: Check your card statement now
Nearly 100,000 customers with Staysure travel insurance policies have had data, including card details stolen
6 January 2014
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Ovo launches one-year fixed tariff – but is it worth switching to?24 March 2023Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year.
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know24 March 2023BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax23 March 2023If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently.
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings23 March 2023The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
Broadband and mobile users to be hit with price hikes of up to 17.3% in April – here's what you need to know23 March 2023Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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