Loans

Nearly two years after admitting it had breached the Consumer Credit Act, the Co-operative Bank still has not refunded all the affected customers.

The UK banking regulator has fined Lloyds Banking Group a record £117 million for its failings and 'unacceptable' conduct in handling claims over payment protection insurance (PPI).

Consumers who bought payment protection insurance (PPI) on loans and credit cards may have a new avenue for demanding compensation following a Supreme Court ruling.

Martin Lewis, founder and editor of MoneySavingExpert.com, has joined a 'challenger panel' in a bid to make radical improvements to the Money Advice Service (MAS), after an independent review criticised the way it is run.

Northern Rock mortgage customers with unsecured loans of between £25,000 and £30,000 may get redress for historical paperwork blunders if the decision of an appeal heard last month goes their way.

Payday lender Wonga is launching a new advertising campaign featuring 'hard-working dinner ladies and mums' after ditching its controversial puppet ads.

If you've got a debt management plan with PayPlan and have joined its payment protection scheme, check now whether it's right for you, as letters sent by the firm cast doubts over whether people fully understood what they were buying.

Yesterday we learnt inflation's hit 0% for the second month running – so little surprise, borrowing costs are hitting all–time lows.