Metro Bank

A total of 130,000 Metro Bank customers will receive average payments of about £86, after the bank failed to warn them properly about unarranged overdraft charges.

First Direct has pipped Metro Bank to the post to top the latest official banking service league table, while RBS took the wooden spoon for the fourth time. 

First Direct and Metro Bank have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time.

Metro Bank had queues of customers inquiring about their safe deposit boxes in some London branches over the weekend, which it says was due to "false rumours" on social media and messaging apps. Customers have been told there is "no reason to be concerned" – here's the latest info and your rights...

Banks will now have to publish how likely their customers are to recommend them for customer service as part of new measures designed to make it simpler for consumers to compare and switch.

The bank offering the top 18-month and three-year fixed savings deals has today stopped accepting online applications for the products due to "unprecedented demand" – and from tomorrow both rates will be slashed.

Metro Bank customers heading overseas soon have been dealt a blow after the bank announced plans to start charging for debit and credit card transactions made outside Europe.