Mobiles

Communications regulator Ofcom is forcing broadband providers to let customers walk away from contracts at any point if speeds fall below "acceptable levels".

Users of certain Apple devices will soon be able to pay for goods at some UK retailers including Boots and Starbucks and for travel on Transport for London simply by touching their handset or watch to a contactless reader.

Three online games could be investigated by the Advertising Standards Authority (ASA) following concerns they may encourage children to buy extra game features when playing.

Three has backtracked on a promise it made to customers last year not to hike prices mid-contract.

MSE update: Friday 12 June, 10.47am – since this story was published, Vodafone announced that from 10 August, its new access charge for 08, 09 and 118 calls will be 45p/minute, up from the 23p/minute charge it will be bringing in from 1 July. This will make Vodafone the most expensive provider in terms of its access charge.

O2 says it's fixed a 'network equipment' problem which left some users unable to make calls, send texts and access the internet on Monday evening. But if you've lost out financially as a result of the issue, complain and ask for a reimbursement.

Mobile phone users who send a smiley or sad face, or any type of picture icon in a text, could be stung with massive charges – one MoneySaver told us her son racked up a £209 bill.

Carphone Warehouse has today launched its own mobile phone network called iD, "piggybacking" off Three's network, but are its deals any good?