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Mobiles

Plusnet Mobile customers' credit files wrongly marked after billing error

Hundreds of Plusnet mobile customers were wrongly marked as being in arrears on their credit files as the result of a "system error" while the firm was switching direct debit provider, MoneySavingExpert.com can reveal

7 June 2019

Got a Huawei phone? Your rights as Google prepares to restrict its use of Android

If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights

21 May 2019

New price cap on calls and texts to Europe kicks in today

The price of making an international call from the UK to an EU country will be capped at around 20p/min from today - but you're still likely to be able to save by calling via the internet

15 May 2019

Virgin Mobile to increase prices – and furious customers find out during major outage

Virgin Mobile customers have expressed their displeasure at an upcoming price rise – revealed to them on a day a service issue meant many could not make calls, send texts or use data

14 May 2019

Vodafone to increase pay-monthly mobile prices by 2.5%

Vodafone customers on pay-monthly mobile contracts and mobile broadband contracts and will see a 2.5% price rise from next month

20 March 2019

Samsung Galaxy S10 on sale today – how to find the cheapest deals

Samsung's new Galaxy S10, S10 Plus and S10e officially launch today. Buying a Samsung is never MoneySaving – but if you're determined to get one, buying the right way could save you £100s/yr.

8 March 2019

Virgin Mobile announces price hikes for 250,000 customers

About 250,000 Virgin Mobile customers will see their bills rise from April

21 February 2019

Samsung unveils new Galaxy S10 range – how to find the cheapest deals

Samsung has launched its latest flagship range, with the introduction of four new handsets for 2019 including the Galaxy Fold and Galaxy S10 – but they're certainly not MoneySaving, with the most expensive S10 costing £1,399. Here's how to find the cheapest deals.

21 February 2019

EE to increase pay-monthly mobile prices by 2.7%

EE customers on monthly mobile contracts will be hit with a 2.7% price rise next month

8 February 2019

Don't fall for high-data deals – most users need less than 3GB a month

Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data

31 January 2019

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