MoneySavingExpert News

Mobiles

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know

MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.

21 January 2022

Martin Lewis: Pay more than £10/mth on your mobile bill? You’re probably burning cash – here’s how to cut costs

Bill payers may be surprised to learn that if they’re paying more than £10 a month for their mobile phones, they may be burning through cash. That’s the message from MoneySavingExpert.com (MSE) founder Martin Lewis this week as he offers tips on cutting the costs of your phone bill.

18 January 2022

Tesco Mobile to hike the cost of out-of-bundle calls and texts from February

Tesco Mobile customers will be charged more than double what they currently pay if they exceed their pay-monthly calls allowance from 9 February. Meanwhile, charges for out-of-bundle services, such as to send picture messages and to make international calls, will also rise for both pay-monthly and pay-as-you-go (PAYG) users.

10 January 2022

Virgin Media and O2 launch Volt, their first joint product which offers to boost mobile data and broadband speeds for customers of both firms – how it works

Newly-merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level at no extra charge.

20 October 2021

Three mobile phone services down for hours, impacting thousands of customers across the UK

Thousands of Three customers were unable to make or receive calls on Thursday morning, although the mobile network provider said the problem had been resolved by lunchtime. The outages took place across England, Scotland and Wales, the telecoms provider said.

14 October 2021

Thousands of 1pMobile customers must now use £2.50 worth of credit every 30 days from today

Thousands of 1pMobile users who signed up to the pay-as-you-go provider before 1 January 2021 will need to spend at least £2.50 worth of credit on calls, texts, data or other services every 30 days from today. Fail to meet this spending limit, and you'll have a fee of up to £2.50 deducted from your credit.

1 October 2021

Apple launches iPhone 13, 13 Mini, 13 Pro and 13 Pro Max – how to find the cheapest deals

Tech giant Apple has just unveiled its new handset range, the iPhone 13, 13 Mini, 13 Pro and 13 Pro Max, while cutting the price of the now-older iPhone 12, 11 and SE. Buying a new iPhone is never MoneySaving and early adopters usually pay the most. We've got some tips on how to cut costs below.

14 September 2021

Three to introduce £2/day European roaming charges from May 2022

Three is to start charging new and upgrading pay monthly and Sim-only customers roaming fees of £2/day to use their monthly allowance in Europe from 23 May 2022.

14 September 2021

Three to hike the cost of out-of-bundle calls and texts and some pay-as-you-go services from July

Three mobile customers who make calls or send text messages outside of their standard allowance will see prices hiked from 1 July. Some pay-as-you-go costs are also rising. But mobile users who regularly use these services can cancel contracts penalty-free as a result.

28 May 2021

Virgin Mobile to increase prices for millions from July

Virgin Mobile is to hit millions of mobile customers with price hikes of 1.5% from 1 July. The provider has confirmed it started to notify affected customers about the increase in early May - but you won’t be able to cancel penalty-free unless you are out-of-contract.

25 May 2021