MoneySavingExpert News

Mobiles

Broadband and mobile users to be hit with price hikes of up to 8.8% as BT, Sky, Virgin Media and more confirm spring rises – here's what's happening

If you're a broadband, mobile or pay TV customer, you could soon be hit with price hikes of up to 8.8%. These come on top of hikes of up to 17.3% last year, meaning that someone on a standard two-year contract paying £20 a month at the start of 2023 could soon be paying over £25 a month.

23 February 2024

'Terrible' inflation-busting mobile and broadband price hikes to be probed by Chancellor after Martin Lewis grills him on it

In an interview with MoneySavingExpert.com founder Martin Lewis, Chancellor Jeremy Hunt said he would write to the competition and markets watchdog and "get to the bottom" of mid-contract telecoms rises.

10 January 2024

Inflation-linked mid-contract broadband, mobile and TV price hikes to be banned

Broadband, mobile and TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract, under proposals put forward by the telecoms regulator.

12 December 2023

'Unpredictable' broadband and mobile price hikes should be banned, say Which? and Citizens Advice

Broadband and mobile firms should be banned from hitting their customers with unpredictable mid-contract price hikes, consumer group Which? and charity Citizens Advice have said.

29 November 2023

Tesco Mobile to charge customers for data roaming in Europe from next year

Tesco Mobile is to start charging new and recently joining pay-monthly customers to use their mobiles in Europe from 2024.

25 October 2023

Got an old phone? You may soon lose internet access as Vodafone begins to turn off 3G with others to follow

Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow.

7 September 2023

EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you

EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today.

6 June 2023

Plusnet Mobile customer? You need to switch provider as it's closing down – here's what you need to know

Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.

23 May 2023

Expect your mobile to go off at 3pm on Sunday as new emergency alerts are tested - here's which phones will ring and what it'll sound like

Public emergency alerts, which will use the 4G and 5G mobile networks, enable urgent messages to be broadcast to a defined area when there is an imminent risk to life, such as wildfires or severe flooding.

18 April 2023

Tesco Mobile to hike prices by 14.4% for some pay monthly customers in April – here's how to beat the hikes

Out of contract pay monthly Tesco Mobile customers whose contracts expired before 1 February 2023 will see their mobile bills increase this spring by 14.4%.

21 February 2023