MoneySavingExpert News
Mobiles

Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end
MoneySavingExpert.com has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.
8 August 2022

Asda Mobile to more than DOUBLE pay-as-you-go call, text and data costs – here's how to beat the hikes
New and existing Asda Mobile pay-as-you-go (PAYG) customers will be charged more for calls, texts and data from 26 September, when the provider will hike prices by at least 150%.
2 August 2022

BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills
The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.
1 July 2022

Mobile and broadband providers to make it easier for users to cancel under new rules
The change comes under new rules that took effect earlier this month (17 June), which are designed to help consumers make more informed choices about the deal that works best for them.
22 June 2022

Tesco Mobile to charge customers for roaming in Europe from next year
Tesco Mobile is to start charging pay-monthly users who joined or upgraded from 16 June this year to use their mobiles in Europe. From 1 January 2023, these customers will have to pay extra to make calls, send texts and use data in 48 European countries and destinations.
21 June 2022

Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers to be hit with price hikes of up to 9.3% - here's all you need to know
Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring. All of the telecoms providers use December's consumer prices index (CPI) rate of inflation, as announced this week, to determine increases...
9 March 2022

Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know
Millions of O2, Three and Virgin Mobile customers will be hit with price hikes of up to 11.7% this spring on the back of a sharp increase in the cost of living.
16 February 2022

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know
MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.
21 January 2022

Martin Lewis: Pay more than £10/mth on your mobile bill? You’re probably burning cash – here’s how to cut costs
Bill payers may be surprised to learn that if they’re paying more than £10 a month for their mobile phones, they may be burning through cash. That’s the message from MoneySavingExpert.com (MSE) founder Martin Lewis this week as he offers tips on cutting the costs of your phone bill.
18 January 2022

Tesco Mobile to hike the cost of out-of-bundle calls and texts from February
Tesco Mobile customers will be charged more than double what they currently pay if they exceed their pay-monthly calls allowance from 9 February. Meanwhile, charges for out-of-bundle services, such as to send picture messages and to make international calls, will also rise for both pay-monthly and pay-as-you-go (PAYG) users.
10 January 2022
10 August 2022
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Bank-switching bonanza
Five now pay big to win you
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Urgent mortgage & saving tips
As base rate hits 14-year high
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New hideous energy price cap prediction
Should you fix?
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New. Longest 0% spending card since 2020
With £20 cashback
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FREE £4 pie, FREE £3 burgers
Plus more coupons
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£10 Hamilton tix, £20 Harry Potter & more
Theatre lotteries are back
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Beware paying for a day's roaming...
But only getting a minute
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Asda launches first-ever loyalty scheme offering discounts on groceries – here's how it works
12 August 2022Asda has rolled out its 'Asda Rewards' loyalty scheme nationwide after trialling it in a small number of stores in England. The move means shoppers across the UK can now earn money-off vouchers to use towards their shopping at the supermarket chain. -
Struggling to pay energy bills? Check if you can get a grant worth £1,000s from your supplier
12 August 2022Struggling to pay your energy bills? Some energy suppliers are providing grants to worth up to £1,500 to those feeling the squeeze - here's how to apply. -
Iceland is giving away £30 food vouchers to pensioners struggling with the cost of living – but hurry, only limited numbers are left
12 August 2022Iceland is giving away free one-off £30 food vouchers to certain pensioners struggling with the cost of living. -
Further rail strikes planned for August – here are your refund rights
12 August 2022Transport services across the UK are to be disrupted again this month with thousands of rail workers set to walk out on Saturday 13, Thursday 18 and Saturday 20 August. See below for more and to find out what your refund rights are. -
Toy subscription service Whirli goes into administration - what it means for refunds and returns
11 August 2022Children's toy subscription service Whirli has gone into administration. The collapse affects around 10,500 customers. Here's what it means for your refund and return rights.
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Martin Lewis: The one thing everyone aged over 66 needs to know
9 August 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Don't shop at Zara before you go to Spain, Greece, France or Italy
11 July 2022Update 17 July 2017: We tend to think since Brexit that the pound’s weaker than it has been for decades. While somewhat true against the dollar, against the euro it’s only a tad worse now than when I first wrote this in 2014. The logic of this blog stands just as strongly now. On the Spanish-English website...