O2
O2 to hike the cost of out-of-bundle services, calls and texts from August
O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below.
2 July 2021
Warning: New and renewing O2 customers to be hit with inflation-busting price hikes
Mobile users who sign up to a pay-monthly or Sim-only contract with O2 from 25 March, including existing customers who renew their contracts after this date, will be hit with price hikes of at least 3.9% from April 2022. It comes as the provider shakes up its terms and conditions.
26 March 2021
Three and O2 pay-monthly mobile customers to be hit by 2.7% price rise
Three has announced it will increase prices for its pay-monthly mobile customers by 2.7% in May, and O2 is set to do the same in April
19 February 2020
O2 and Three pay-monthly mobile customers face mid-contract price rises
O2, Three and Vodafone are set to increase prices for their pay-monthly customers, after EE confirmed it would be hiking prices by 2.7%
13 February 2019
O2 customers hit by data outage - here's what you need to know
O2 customers have been unable to use their mobile data this morning, and the network has confirmed it is investigating the issues
7 December 2018
O2 customer charged £3,000 roaming fees after being told she was in a different country
An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules
8 November 2018
O2 launches 'custom' plans - but it'll cost you
29 August 2018
O2 customers hit with extra 'loyalty' charge in bizarre billing blunder
Mobile phone provider O2 has apologised after charging its customers extra for a supposed 'loyalty discount'
21 August 2018
The top mobile providers revealed - where cheaper can mean better
Smaller - and cheaper - networks have come out on top in MoneySavingExpert's mobile provider poll
6 July 2018
O2 is offering 'free' Netflix - but only for some
O2 is offering new and upgrading customers a free six- or 12-month Netflix subscription - but only for high data users
18 June 2018
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Martin Lewis: Take weekly screen grabs of your online energy account in case your supplier goes bust
24 September 2021![]()
In the first episode of a new series of his live ITV show, MoneySavingExpert.com founder Martin Lewis has urged households across the country to take a screenshot of their energy account incase their provider goes bust. In the past couple of weeks alone, five energy providers have gone bust with households expecting a significant rise in energy bills this winter. -
JP Morgan launches new 'Chase' bank account that pays 1% cashback and 5% interest - here's how it compares
24 September 2021![]()
Investment bank JP Morgan has this week announced the launch of a brand new current account called 'Chase'. It offers customers 1% cashback on most spending for a year, 5% interest on savings made when you round-up purchases, and fee-free debit card use abroad. But most can only get it from November and you could earn up to £130 switching bank account NOW, so is Chase worth it? -
Tips will be guaranteed to go directly to hospitality staff under new laws
24 September 2021![]()
The change, which the Government says will be implemented as soon as Parliamentary time allows for it, will make it illegal for employers to withhold tips from their workers. -
Nectar card holders can now get personalised discounts when they shop using Sainsbury's 'scan and go' service in stores
24 September 2021![]()
Nectar card holders can now get personalised discounts of up to 30% off certain items in their Sainsbury's shop when they use its 'scan and go' service in store. But you can't currently get the offers when you shop online at the supermarket. -
PCR travel test providers given official warning amid concerns over misleading prices and unfair practices
24 September 2021![]()
PCR Covid test providers have been told by the Competition and Markets Authority (CMA) to clean up their practices amid concerns they may be breaking consumer law. An open letter has been written by the watchdog identifying a number of "harmful" practices, which it says it will further investigate.
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Five things EVERYONE should know about student finance
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There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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