O2 and Virgin Mobile pledge to keep free European roaming for mobile users
It means holidaying Brits can use their data, calls and texts as they would in the UK.
10 January 2022
O2 to hike the cost of out-of-bundle services, calls and texts from August
O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below.
2 July 2021
Warning: New and renewing O2 customers to be hit with inflation-busting price hikes
Mobile users who sign up to a pay-monthly or Sim-only contract with O2 from 25 March, including existing customers who renew their contracts after this date, will be hit with price hikes of at least 3.9% from April 2022. It comes as the provider shakes up its terms and conditions.
26 March 2021
Three and O2 pay-monthly mobile customers to be hit by 2.7% price rise
Three has announced it will increase prices for its pay-monthly mobile customers by 2.7% in May, and O2 is set to do the same in April
19 February 2020
O2 and Three pay-monthly mobile customers face mid-contract price rises
O2, Three and Vodafone are set to increase prices for their pay-monthly customers, after EE confirmed it would be hiking prices by 2.7%
13 February 2019
O2 customers hit by data outage - here's what you need to know
O2 customers have been unable to use their mobile data this morning, and the network has confirmed it is investigating the issues
7 December 2018
O2 customer charged £3,000 roaming fees after being told she was in a different country
An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules
8 November 2018
O2 launches 'custom' plans - but it'll cost you
29 August 2018
O2 customers hit with extra 'loyalty' charge in bizarre billing blunder
Mobile phone provider O2 has apologised after charging its customers extra for a supposed 'loyalty discount'
21 August 2018
The top mobile providers revealed - where cheaper can mean better
Smaller - and cheaper - networks have come out on top in MoneySavingExpert's mobile provider poll
6 July 2018
12 January 2022
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Universal Credit and other benefit claimants in Northern Ireland to get £200 towards energy bills - here's what you need to know14 January 2022It comes as part of a new £55 million support package designed to help around 280,000 people with the cost of living.
14 January 2022Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.
Nationwide pays £60 to banking customers affected by its recent glitch - here's what you need to know13 January 2022Thousands of customers affected by the three Nationwide glitches over the past month could be eligible for compensation, the building society says. If you’ve been financially impacted then it might be worth contacting the bank to see if you can get money back.
13 January 2022The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
Calls made for the price cap to be immediately extended to protect those in communal buildings from soaring energy bills12 January 2022Hundreds of thousands of households could soon see their gas and electricity bills rise by up to 300% because they aren't protected by the energy watchdog's price cap, according to consultancy firm Ginger Energy, which has called on the regulator to act.
29 December 2021
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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