Millions of EE, O2, Three and Vodafone mobile users could get £1,000+ if new group legal claim wins: the need-to-knows
Millions of mobile users could get £1,000-plus payouts if a new group legal claim succeeds. Plans are afoot to take the four biggest mobile operators – EE, O2, Three and Vodafone – to court for overcharging customers.
12 December 2023
Got an old phone? You may soon lose internet access as Vodafone begins to turn off 3G with others to follow
Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow.
7 September 2023
O2 and Virgin Mobile to hike mobile prices by up to 17.3% – here's what you need to know
Millions of O2 and Virgin Mobile customers will be hit with price hikes of up to 17.3% in April, the mobile providers' parent company has confirmed.
15 February 2023
Virgin Mobile customers will be migrated to O2 plans from March – what you need to know
The move will apply to all Virgin Mobile customers – those with handset plans (phone and Sim) and those on Sim-only deals. Customers will be migrated across automatically and shouldn't actually notice much difference as O2 has been powering Virgin Mobile's services since the end of last year.
13 January 2023
Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end
MoneySavingExpert.com has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.
8 August 2022
Voxi's European roaming charge comes into effect - here's everything you need to know
New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.
1 July 2022
BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills
The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.
1 July 2022
Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know
Millions of O2, Three and Virgin Mobile customers will be hit with price hikes of up to 11.7% this spring on the back of a sharp increase in the cost of living.
16 February 2022
O2 and Virgin Mobile pledge to keep free European roaming for mobile users
It means holidaying Brits can use their data, calls and texts as they would in the UK.
10 January 2022
O2 to hike the cost of out-of-bundle services, calls and texts from August
O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below.
2 July 2021
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Tesco shopper? Today is your LAST CHANCE to spend or extend £18 million of expiring Clubcard vouchers29 February 2024If you've got a Tesco Clubcard, urgently check when your vouchers expire as £18 million worth will run out by the end of today (29 February).
British Gas extends half-price electricity on Sundays offer for some smart meter users until April 2024 – here's what's happening28 February 2024British Gas is extending its offer of half-price electricity on Sundays for some smart meter customers until April 2024.
Chase to raise minimum pay-in for cashback to £1,500 a month – here's what to do if you won't spend that much28 February 2024If you're a Chase customer, you'll soon need to pay in at least £1,500 a month to qualify for its 1% debit card cashback offer. But depending on when you signed up, this change won't take effect immediately – and you can work around it if you'll spend less than £1,500 each month.
Got Avios you won't use for flights? Swap them to Nectar before 11 March as their value is being slashed27 February 2024If you collect Avios – the reward currency of the British Airways 'Executive Club' loyalty scheme – and you're planning to covert them into Nectar points, you should make the swap before Monday 11 March. From this date, the value of Avios being converted will be slashed.
Martin Lewis: Energy Price Cap to FALL 12% on 1 April AND prepay becomes the cheapest way to pay – the five big things you need to know27 February 2024Energy regulator Ofgem has announced the new Energy Price Cap, with prices set to drop by 15% on average from April.
3 January 2024It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
26 February 2024
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10 January 2024
12 December 2023If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
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