MoneySavingExpert News

O2

Voxi's European roaming charge comes into effect - here's everything you need to know

New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.

1 July 2022

BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills

The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.

1 July 2022

Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know

Millions of O2, Three and Virgin Mobile customers will be hit with price hikes of up to 11.7% this spring on the back of a sharp increase in the cost of living.

16 February 2022

O2 and Virgin Mobile pledge to keep free European roaming for mobile users

It means holidaying Brits can use their data, calls and texts as they would in the UK.

10 January 2022

O2 to hike the cost of out-of-bundle services, calls and texts from August

O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below.

2 July 2021

Warning: New and renewing O2 customers to be hit with inflation-busting price hikes

Mobile users who sign up to a pay-monthly or Sim-only contract with O2 from 25 March, including existing customers who renew their contracts after this date, will be hit with price hikes of at least 3.9% from April 2022. It comes as the provider shakes up its terms and conditions.

26 March 2021

Three and O2 pay-monthly mobile customers to be hit by 2.7% price rise

Three has announced it will increase prices for its pay-monthly mobile customers by 2.7% in May, and O2 is set to do the same in April

19 February 2020

O2 and Three pay-monthly mobile customers face mid-contract price rises

O2, Three and Vodafone are set to increase prices for their pay-monthly customers, after EE confirmed it would be hiking prices by 2.7%

13 February 2019

O2 customers hit by data outage - here's what you need to know

O2 customers have been unable to use their mobile data this morning, and the network has confirmed it is investigating the issues

7 December 2018

O2 customer charged £3,000 roaming fees after being told she was in a different country

An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules

8 November 2018